Nursery Operations Lead (Outdoors)

Outdoor Supply Hardware; Napa (CA); On-site; Full time

Job description

The Nursery Area Lead is responsible for overseeing daily operations of the nursery and garden center area, ensuring excellent customer service, healthy plant care, and efficient merchandising. This role serves as a working leader, supporting and guiding team members while maintaining high standards for product quality, safety, and presentation.

Key Responsibilities

Lead and support day-to-day operations of the nursery area, including plant care, inventory management, and merchandising.

Provide exceptional customer service by assisting customers with plant selection, care guidance, and product recommendations.

Ensure proper watering, pruning, fertilizing, and general maintenance of plants and nursery stock.

Train, coach, and support nursery team members on procedures, safety, and customer service expectations.

Maintain accurate inventory levels, assist with ordering, receiving, and organizing nursery products.

Ensure the nursery area is clean, safe, organized, and visually appealing at all times.

Monitor plant health and promptly address issues such as pests, disease, or damage.

Follow company policies, safety guidelines, and loss prevention practices.

Collaborate with store leadership on seasonal planning, promotions, and displays.

Qualifications

Prior experience in a nursery, garden center, landscaping, or related retail environment preferred.

Working knowledge of plants, gardening, and basic horticulture practices.

Previous leadership or supervisory experience strongly preferred.

Strong customer service and communication skills.

Ability to work outdoors in varying weather conditions.

Ability to lift, move, and carry merchandise (up to 50 lbs) as needed.

Reliable, organized, and detail-oriented with the ability to multitask.

Schedule Requirements

Flexible availability including weekends, holidays, and peak seasonal periods.

Physical Requirements

Prolonged standing, walking, bending, and lifting.

Ability to work outdoors for extended periods.

Why Join Our Team

Opportunity to lead and grow within a dynamic outdoor retail environment.

Hands‑on role working with plants and outdoor products.

Supportive team‑oriented workplace with seasonal variety.

Benefits

CNRG offers a range of benefits for both Full Time and Part Time employees:

• All levels of employment enjoy our fantastic employee discount.
• 401k with employer match.
• Employee Assistance Program.
• Part‑Time benefits include Paid Sick Time, Vision, Dental, Critical Illness, and an Accident plan.
• Full‑Time benefits include the additional benefits of Paid Sick Time, Medical, Vision, Dental, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, Will prep services.

CNRG’s, Inc. complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.

Pay Range - $25.00 - $27.00

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.