Nurse Practitioner

Valparaiso University; Boston (MA); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance plans

Competitive 401k with company match

Paid Vacation and 13 Paid Holidays

Tuition Reimbursement

Employee Assistance Program

Job summary

A leading educational institution is looking for a technical service professional to support customers in the greater Boston area. The role requires 60-80% travel and involves installation, diagnostics, and promoting value-added services. Ideal candidates should have a BSEET or equivalent experience, with strong skills in electrical and mechanical tools. A competitive salary range of $80-85k annually is offered, along with comprehensive benefits.

Qualifications

• Some experience in field service for industrial automation.
• Hands-on knowledge of volt meters, oscilloscopes, and other test/measuring equipment.
• Ability to read and understand technical documentation: schematics, logic, procedures, etc.

Responsibilities

• Provide technical service and support to customers onsite and remotely.
• Install components and solutions offered by Mitsubishi Electric Factory Automation.
• Promote sales of spare parts and services to customers.

Skills

Electrical and mechanical tools for machine repair

Mechanical aptitude

Strong verbal and written communication skills

Organization skills for arranging travel plans

Flexibility to travel with limited notice

Education

BSEET or equivalent related experience

Tools

Volt meters

Oscilloscopes

Computerized Numeric Controls (CNC’s)

Robots

Programmable Logic Controllers (PLC’s)

Job description

This position will service the greater Boston area. The position requires 60-80% travel, mostly within region.

Position Summary

In this role you will provide technical service and support to our customers onsite and remotely using learned knowledge and experience of electro‑mechanical assemblies, system operations, programming, and diagnosing of equipment problems. Additionally, you will be responsible for:

• Installing components and solutions offered by Mitsubishi Electric Factory Automation where knowledge of programming, calibrating, tuning, rebuilding and maintaining customer’s equipment in the field is being utilized
• Supporting the in‑house systems for diagnostics such as simulators, programming systems, tools, etc.
• Presenting and selling customers our value‑added services (VAS) to help accomplish their UPTIME goals; CloudCNC, extended warranties, optional functions, machine tuning, control upgrades, training, etc.
• Promoting the sales of spare parts to customers which would further assist in their machine UPTIME
• Entering all technical claims, service activity, follow‑ups, and other customer‑related inquiries into the database, while maintaining data integrity
• Cooperating with and taking instruction/support advice from Senior Engineers

Essential Education, Skills and Experience

• BSEET or equivalent related experience
• Some experience in field service for industrial automation
• Knowledgeable on electrical and mechanical tools for machine repair
• Mechanical aptitude
• Hands‑on knowledge of volt meters, oscilloscopes, and other test / measuring equipment
• Ability to read and understand technical documentation: schematics, logic, procedures, etc.
• Strong verbal and written communication skills to communicate with and maintain effective relationships with customers and colleagues
• Organization skills for arranging travel plans and service call schedule
• Flexibility to travel with limited notice to meet customer’s expectations
• Experience in Computerized Numeric Controls (CNCs) products strongly preferred
• Experience with robots and how they operate is a plus
• Experience in motion controllers and programmable logic controllers (PLCs) is a plus
• Experience in field service is a plus

Benefits

• Health, dental and vision insurance plans with company contribution – we offer different plans, including PPO and HMO (HMO offered only in some states)
• Competitive 401k with company match
• Paid Vacation and 13 Paid Holidays, including floater holidays
• Tuition Reimbursement
• Flexible Spending Account
• Life Insurance
• Short‑Term Disability
• Long‑Term Disability
• Employee Assistance Program
• Employee Discount Program
• Pet Insurance

The target pay range for this position is $80-85k annually. The listed salary range is approximate and reflects the anticipated compensation for this position as determined by salary analysis; both internal and external to MEAU. Final compensation will be determined based on the candidate's qualifications, skills and experience. Compensation may also vary due to market factors. MEAU retains the right to adjust compensation based on business needs.

Mitsubishi Electric Automation, Inc. is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, ancestry, citizenship status, age, marital status, disability, veteran status, sexual orientation, or any other lawfully protected characteristic.