Nurse Manager - Durham Pediatrics

Duke University; Durham (NC); On-site; USD 80,000 - 95,000; Full time

Job summary

Duke University is seeking a Nurse Manager for its Durham Pediatrics clinic. The role involves managing patient care, coordinating nursing services, and ensuring compliance with regulations. The ideal candidate will have strong leadership skills and a commitment to quality care.

Qualifications

• Minimum of three years of nursing experience.
• Current or compact RN licensure in North Carolina.

Responsibilities

• Manage and coordinate patient care and personnel needs.
• Plan, develop, implement, and evaluate health care services.
• Collaborate on fiscal planning and budgetary recommendations.

Skills

Clinical Quality Management

Problem solving

Effective communication

Team building

Education

Bachelor's degree in Nursing

Master's degree in Nursing

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Nurse Manager, AC - Duke Primary Care Durham Pediatrics

Duke Primary Care Durham Pediatrics seeks to hire a NURSE MANAGER who will embrace our mission of Advancing Health Together.

Durham Pediatrics at North Duke Street is a trusted, high-energy clinic providing expert care for newborns, children, teens, and adolescents. With a dedicated team of board-certified pediatricians, the clinic serves 16,000 patients annually, offering comprehensive services like well-child check-ups, immunizations, physicals, and in-clinic testing. Specializing in managing chronic conditions, behavioral health, and common illnesses, the clinic is committed to supporting children’s health and development. Families rely on Durham Pediatrics for its exceptional care and dedication to the community.

Location:

2609 North Duke Street, Suite 1000, Durham, NC 27704

Hours:

8am – 5pm Monday – Friday, with some Saturday morning commitment 8am - 12pm

Summary of Responsibilities:

1. Manage and coordinate patient care and personnel needs in a DUHS Clinic.
2. Plan, develop, implement, and evaluate ambulatory health care services, programs, and activities.
3. Manage multi-specialty nursing services, patients, and staff.
4. Perform other related duties incidental to the work of the clinic.
5. Manage personnel actions including hiring, orientation, performance appraisals, promotions, scheduling, and counseling.
6. Collaborate in the development and expansion of learning opportunities and skill development for staff.
7. Analyze, develop, and maintain an effective nursing care delivery system that reflects patient and family needs across the continuum, achieving desired outcomes.
8. Promote education for patients, families, and the community; participate in direct patient care activities for role modeling or information gathering.
9. Collaborate with nursing colleagues to promote optimal utilization of nursing resources across clinics.
10. Identify clinical operational needs; manage equipment and supplies, and monitor maintenance.
11. Assess the environment and recommend improvements to ensure patient safety, comfort, and regulatory compliance.
12. Collaborate on fiscal planning, including budgetary recommendations for nursing personnel and supplies.
13. Cultivate exemplary customer service and promote effective communication skills.
14. Develop and implement quality improvement processes.
15. Develop, document, implement, and monitor policies and procedures aligned with the clinic’s mission and objectives.
16. Manage the clinic in the absence of the Healthcare Administrator/Practice Manager and be available for emergencies.

Knowledge, Skills, and Abilities:

• Clinical Quality Management and Service management skills.
• Orientation, Accountability, Planning, prioritization, and time management.
• Problem solving and innovation.
• Financial acumen.
• Active Listening and effective communication; talent recruitment.
• Talent development and retention.
• Team building, conflict management, and support.
• Motivating and influencing skills; managing vision and purpose.
• Knowledge of regulatory requirements, including North Carolina Nurse Practice Act.

Minimum Qualifications:

Education: Bachelor's degree in Nursing required; Master's preferred.

Experience: Minimum of three years of nursing experience.

Licenses, Certifications:

• Current or compact RN licensure in North Carolina.
• BCLS certification required.
• Leadership certification within three months of hire for nurse leaders.

Additional Details:

Job Title: NURSE MANAGER, AC

Job Code: 5401

FLSA: E

Job Level: H2

Revised Date: 04/11/2022

Supervisory Responsibility: Yes

Duke University is an Affirmative Action/Equal Opportunity Employer, committed to diversity and inclusion.

Physical Job Functions:

Specific physical and mental abilities may be required; additional accommodations will be provided as needed.