Nurse Manager: Complex Care & Team Leadership

Edward M. Kennedy Community Health Center, Inc; Worcester (MA); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance starts day 1

80% premiums covered

Generous time off

Dental insurance

Vision insurance

403b Retirement Plan with employer/cpf

Flexible Spending Accounts

Employee Assistance Program

Job summary

Edward M. Kennedy Community Health Center, Inc in Worcester, MA is hiring a Nurse Manager- Clinical Care to provide clinical leadership for Complex Care Management programs. The role oversees care coordination, quality improvement, and staff management while collaborating with PCP and care teams to improve patient outcomes.

The position emphasizes teamwork, equity, and community service as essential elements. Competitive benefits and a supportive, growth-oriented work environment are highlighted.

Qualifications

• RN license in MA required.
• 1–2 years of clinical experience.
• Current CPR certification.

Responsibilities

• Coordinate and manage care for complex patients in collaboration with the PCP and care team.
• Support acute and chronic disease management, preventive care, patient education, and healthy lifestyle goals.
• Conduct comprehensive assessments and communicate patient needs, care plans, and changes in status.
• Track referrals and coordinate care across providers and healthcare settings.
• Engage patients and families in care planning, decision-making, and self-management goals.
• Connect patients with Health Center and community resources to support independence and access to care.
• Monitor, evaluate, and document patient progress and risk status.
• Collaborate with multidisciplinary teams to ensure high-quality, coordinated patient care.
• Review assigned patient lists and coordinate complex cases with appropriate ACO, Behavioral Health, and Medical care managers.
• Follow the C3 short-term Complex Care Management model and monitor key performance indicators.
• Facilitate group-based medical visits to promote patient education, community building, and peer support.

Education

Registered Nurse License in MA

Current CPR certification

Job description

Edward M. Kennedy Community Health Center, Inc in Worcester, MA is hiring a Nurse Manager- Clinical Care to provide clinical leadership for Complex Care Management programs. The role oversees care coordination, quality improvement, and staff management while collaborating with PCP and care teams to improve patient outcomes.

The position emphasizes teamwork, equity, and community service as essential elements. Competitive benefits and a supportive, growth-oriented work environment are highlighted.