Nurse Care Coordination Manager: Lead Discharge & Care Teams

University of Washington Medical Center; Seattle (WA); On-site; USD 140,000 - 190,000; Full time

Job summary

UW Medical Center-Montlake is seeking a Manager of Nurse Care Coordination to lead day-to-day and strategic operations across the care continuum. The role oversees a team of about 26 RNs, drives staff development, and ensures timely progression of care with cross-functional collaboration.

The position emphasizes quality assurance, discharge planning optimization, and active participation in leadership initiatives for staff engagement and training.

Qualifications

• MSN required with RN licensure in WA.
• 7 years of RN experience.
• 5 years in a hospital care coordination role.
• Active RN license to practice in Washington State.
• Certification as ACM or CCM within a year of hire.

Responsibilities

• Directs and oversees day-to-day and strategic department operations.
• Manages an estimated 26 employees (primarily RNs).
• Develops and assesses employee skills, monitors and manages performance, and completes timekeeping.
• Acts as an expert resource for staff questions.
• Takes corrective action when performance is not acceptable.
• Oversees quality assurance and safety standards.
• Works to continually improve the quality of services.
• Collaborates with other departments to track LOS, discharge delays, and readmission metrics.
• Reports on metrics regularly.
• Identifies best practices in progression of care, discharge planning, and transitions of care.
• Works with interdisciplinary team and physician advisors to ensure timely patient progression.
• Assists leadership on initiatives like engagement, retention, and training on care coordination issues.

Skills

Nurse leadership

Care coordination

Staff development

Performance management

Education

MSN

Job description

UW Medical Center-Montlake is seeking a Manager of Nurse Care Coordination to lead day-to-day and strategic operations across the care continuum. The role oversees a team of about 26 RNs, drives staff development, and ensures timely progression of care with cross-functional collaboration.

The position emphasizes quality assurance, discharge planning optimization, and active participation in leadership initiatives for staff engagement and training.