Now Hiring: Social Services Assistant / Transportation Coordinator

Marin Post Acute; San Rafael (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

Marin Post Acute in San Rafael, CA, is seeking a compassionate Social Services Assistant / Transportation Coordinator. This role combines resident advocacy with appointment coordination to ensure residents receive necessary support and transportation.

The ideal candidate enjoys working with seniors, possesses strong organizational and communication skills, and can manage multiple schedules efficiently.

Qualifications

• Previous experience in healthcare, social services, customer service, admissions, or case management preferred.
• Ability to coordinate transportation and appointments while maintaining records.

Responsibilities

• Coordinate and schedule resident transportation for medical appointments and therapies.
• Communicate with families, healthcare providers, hospitals, and vendors.
• Assist with admissions, discharges, and care planning support.
• Help residents access community resources and services.
• Maintain accurate records, schedules, and documentation.
• Provide excellent customer service to residents, families, and visitors.
• Advocate for residents and ensure timely transportation arrangements.

Skills

Healthcare coordination

Customer service

Communication

Organization

Time management

Multitasking

Seniors care

Computer proficiency

Driver's license

Teamwork

Job description

$18-$25 per Hour

Marin Post Acute

San Rafael, CA

$18-$25 per Hour Marin Post Acute is seeking a compassionate, organized, and dependable Social Services Assistant / Transportation Coordinator to join our team. This unique role combines resident advocacy with appointment coordination, helping ensure our residents receive the support and transportation they need to thrive. If you enjoy working with seniors, building relationships, and making a meaningful impact every day, we'd love to meet you!

What You'll Do

• Coordinate and schedule resident transportation for medical appointments, therapies, and outside services
• Communicate with families, healthcare providers, hospitals, and transportation vendors
• Assist the Social Services department with resident needs, admissions, discharges, and care planning support
• Help residents access community resources and services as appropriate
• Maintain accurate records, schedules, and documentation
• Provide excellent customer service to residents, families, and visitors
• Serve as a positive resource and advocate for residents throughout their stay
• Ensure transportation arrangements are completed efficiently and on time

What We're Looking For

• Previous experience in healthcare, social services, customer service, admissions, or case management preferred
• Strong organizational and time-management skills
• Ability to coordinate multiple appointments and schedules simultaneously
• Excellent communication and interpersonal skills
• Comfortable working with seniors and their families
• Computer proficiency and experience with documentation systems preferred
• Professional, dependable, and compassionate attitude
• Valid driver's license preferred

Why Join Marin Post Acute?

• Competitive pay: $18-$25/hr
• Supportive and collaborative team environment
• Opportunity to build meaningful relationships with residents and families
• Stable employment with a respected healthcare provider
• Growth and advancement opportunities within the organization
• Rewarding work that makes a difference every day

Ideal Candidate

The ideal candidate is someone who enjoys helping others, thrives in a fast-paced healthcare setting, and takes pride in ensuring residents receive the care, services, and support they need. This position is perfect for someone with experience in social services, healthcare coordination, medical scheduling, patient services, admissions, case management, transportation coordination, or customer service.

At Marin Post Acute, our mission is to provide exceptional care and enhance the lives of those we serve. Join a team where compassion, teamwork, and resident-centered care are at the heart of everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.