Notary-Certified Branch Teller & MSR

Virginia Credit Union; Chesterfield Court House (VA); On-site; USD 51,000 - 56,000; Full time

Job summary

Virginia Credit Union is seeking a Universal Branch Representative who combines Teller and Member Service Representative duties to deliver exceptional member experiences and support branch sales and service strategies.

You will establish relationships, handle transactions, open memberships and deposit accounts, provide cross-sell referrals, and uphold notary and policy requirements. The role requires accurate cash handling and professional customer service across multiple member interactions.

Qualifications

• Thorough understanding of products and services offered by financial institutions.
• Satisfactory computer skills required.
• Public relations and cross-selling abilities.
• Positive communication and multitasking ability.

Responsibilities

• Establish member relationships and cross-sell VACU products/services.
• Handle transactions accurately and balance cash drawer daily.
• Open memberships and deposit accounts; assist with deposits/loans.
• Provide referrals to deepen member relationships and meet sales goals.
• Respond to member inquiries with professional service and timely follow-up.

Skills

Communication

Cross-selling

Problem solving

Interpersonal skills

Professional appearance

Education

High school diploma

Some college

Job description

Virginia Credit Union is seeking a Universal Branch Representative who combines Teller and Member Service Representative duties to deliver exceptional member experiences and support branch sales and service strategies.

You will establish relationships, handle transactions, open memberships and deposit accounts, provide cross-sell referrals, and uphold notary and policy requirements. The role requires accurate cash handling and professional customer service across multiple member interactions.