Branch Teller & Member Services Pro

Virginia Credit Union; Glen Allen (VA); On-site; USD 51,000 - 56,000; Full time

Job summary

Virginia Credit Union is seeking a Universal Branch Representative who performs teller and member service responsibilities. You will open memberships, handle deposits and loan payments, and cross-sell VACU products while delivering an excellent member experience.

The role requires notary certification, strong communication, and the ability to refer members for deeper relationships. Expect a front-line, sales-driven environment with policies and risk management adherence.

Qualifications

• Minimum of high school diploma or equivalent.
• Some college education or business courses preferred.
• Cash handling experience at a financial institution is preferred.
• Excellent communication and cross-selling abilities.

Responsibilities

• Open Memberships and deposit/loan accounts.
• Provide referral-based lending knowledge to members.
• Assist in member inquiries and cross-sell products and services.
• Deliver high-quality service and maintain member relationships.

Skills

Cross-selling

Customer service

Cash handling

Communication

Interpersonal skills

Public relations

Attention to detail

Education

High school diploma or equivalent

Some college education or business courses

Job description

Virginia Credit Union is seeking a Universal Branch Representative who performs teller and member service responsibilities. You will open memberships, handle deposits and loan payments, and cross-sell VACU products while delivering an excellent member experience.

The role requires notary certification, strong communication, and the ability to refer members for deeper relationships. Expect a front-line, sales-driven environment with policies and risk management adherence.