Norwegian-Speaking Paypal Customer Expert

TP Greece; United States; Remote; USD 16,000 - 24,000; Full time

Benefits offered by this job

Flight tickets

Hotel accommodation

House searching assistance

Competitive salary + bonuses

Remunerated training

Refer-A-Friend bonuses

Healthcare benefits

Language courses

Development opportunities

Great Place to Work certification

Diversity & inclusion initiatives

Job summary

PayPal in Athens seeks a Customer Expert to support customers in Norwegian. You will handle inquiries across phone, email, video and chat, analyze transaction issues, and ensure secure handling of confidential data. The role emphasizes ownership, collaboration, and exceptional service in a multinational setting.

Ideal candidates have Norwegian fluency, strong English, and a customer-first mindset. The company offers training, growth opportunities, and a diverse, inclusive workplace culture.

Qualifications

• Fluency in Norwegian.
• Very good English in writing and speaking.
• Customer support experience is welcome.
• Exceptional communication and soft skills with a problem-solving mindset.
• Strong sense of ownership and resourcefulness.

Responsibilities

• Be the eyes and ears of the team handling customer inquiries.
• Communicate with customers via phone, e-mail, video and chat; analyze issues with transactions.
• Provide excellent customer support through active listening and adapt approach to all levels.
• Work with confidential information and treat it sensitively.
• Turn every customer into a happy customer.
• Exchange ideas and solutions with colleagues.

Skills

Fluency in Norwegian

English proficiency

Customer support experience

Communication skills

Problem-solving mindset

Ownership

Tech savviness

Multitasking

Positive attitude

Willingness to learn

Job description

Job Overview:

Join our Customer Experts team for PayPal, the global leader in online payment transactions!

If you believe that every person has the right to participate fully in the global economy, and you are willing to work in a collaborative and engaging virtual environment, don’t miss this opportunity!

Join our strong Norwegian PayPalCustomer Solution team in Athens and work with the global leader in online payment transactions with a mission to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

If you are inspired by values such as Inclusion, Innovation, Collaboration, and Wellness, this is for you!

What you will do:

• Be the eyes and ears of the team handling customer inquiries
• Communicate with customers via phone, e-mail, video and chat, analyzing issues with transactions such as bank transfers and internet purchases
• Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
• Work with confidential customer information and treat it sensitively
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!

What you will bring:

• Fluency inNorwegian
• Very good use of English – both in written and spoken language
• Customer support experience is welcome
• Exceptional communication & soft skills, as well as a problem-solving mentality
• A highly developed sense of ownership
• Computer knowledge/tech savviness
• Resourcefulness – the ability to multitask
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

What we offer:

• We cover your flight tickets expenses, hotel accommodation, support with the house searching process
• Competitive monthly salary + 2 extra salaries per year
• A generous bonus scheme
• Fully remunerated training by certified instructors
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Consistent support for anything you may need along the way
• Special events as well ascommunity & social responsibility initiatives
• Free online Greek language courses
• Professional growth & development opportunities within a multicultural, safe and fun workplace
• Work for aGreat Place to Work-Certified Companythat fosters diversity

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offeringequal opportunitiesto all.