Nordic PayPal Customer Expert — Norwegian Fluent

TP Greece; United States; Remote; USD 16,000 - 24,000; Full time

Benefits offered by this job

Flight tickets

Hotel accommodation

House searching assistance

Competitive salary + bonuses

Remunerated training

Refer-A-Friend bonuses

Healthcare benefits

Language courses

Development opportunities

Great Place to Work certification

Diversity & inclusion initiatives

Job summary

PayPal in Athens seeks a Customer Expert to support customers in Norwegian. You will handle inquiries across phone, email, video and chat, analyze transaction issues, and ensure secure handling of confidential data. The role emphasizes ownership, collaboration, and exceptional service in a multinational setting.

Ideal candidates have Norwegian fluency, strong English, and a customer-first mindset. The company offers training, growth opportunities, and a diverse, inclusive workplace culture.

Qualifications

• Fluency in Norwegian.
• Very good English in writing and speaking.
• Customer support experience is welcome.
• Exceptional communication and soft skills with a problem-solving mindset.
• Strong sense of ownership and resourcefulness.

Responsibilities

• Be the eyes and ears of the team handling customer inquiries.
• Communicate with customers via phone, e-mail, video and chat; analyze issues with transactions.
• Provide excellent customer support through active listening and adapt approach to all levels.
• Work with confidential information and treat it sensitively.
• Turn every customer into a happy customer.
• Exchange ideas and solutions with colleagues.

Skills

Fluency in Norwegian

English proficiency

Customer support experience

Communication skills

Problem-solving mindset

Ownership

Tech savviness

Multitasking

Positive attitude

Willingness to learn

Job description

PayPal in Athens seeks a Customer Expert to support customers in Norwegian. You will handle inquiries across phone, email, video and chat, analyze transaction issues, and ensure secure handling of confidential data. The role emphasizes ownership, collaboration, and exceptional service in a multinational setting.

Ideal candidates have Norwegian fluency, strong English, and a customer-first mindset. The company offers training, growth opportunities, and a diverse, inclusive workplace culture.