Norwegian Speaking Hospitality Service Consultant -Remote in Greece

Employers from Greece; United States; Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

Two extra salaries per year

Relocation package

Free Greek lessons

Job summary

Employers from Greece is seeking a Norwegian Speaking Hospitality Service Consultant to deliver exceptional customer support in hospitality contexts. The role involves handling inquiries, reservations, and service requests via phone, email, and in-person interactions, while guiding clients through available services and amenities.

The ideal candidate speaks Norwegian and English fluently, with strong communication and multitasking abilities.

Qualifications

• Fluent in Norwegian and English, both written and spoken.
• Prior experience in customer service, preferably in hospitality.
• Exceptional communication and interpersonal skills.
• Ability to multitask and prioritize effectively in a dynamic environment.
• Strong problem-solving skills with a focus on customer satisfaction.
• Knowledge of hospitality services with the ability to effectively communicate this to clients.

Responsibilities

• Deliver excellent customer service to Norwegian-speaking clients and guests in various hospitality environments.
• Handle inquiries, reservations, and service requests through phone, email, and face-to-face communication.
• Guide clients in understanding the hospitality services and amenities available to them.
• Effectively manage and resolve any customer complaints or issues to ensure a satisfying guest experience.
• Collaborate with fellow team members and other departments to elevate the overall guest experience.
• Stay informed about current trends in the hospitality sector to provide knowledgeable recommendations to clients.
• Document client interactions and feedback for continuous improvement and quality assurance.

Skills

Norwegian language

English language

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Norwegian Speaking Hospitality Service Consultant. This position is ideal for individuals who are enthusiastic about the hospitality industry and possess a talent for providing outstanding service to a diverse clientele.

Responsibilities

• Deliver excellent customer service to Norwegian-speaking clients and guests in various hospitality environments.
• Handle inquiries, reservations, and service requests through phone, email, and face-to-face communication.
• Guide clients in understanding the hospitality services and amenities available to them.
• Effectively manage and resolve any customer complaints or issues to ensure a satisfying guest experience.
• Collaborate with fellow team members and other departments to elevate the overall guest experience.
• Stay informed about current trends in the hospitality sector to provide knowledgeable recommendations to clients.
• Document client interactions and feedback for continuous improvement and quality assurance.

Requirements

• Fluent in Norwegian and English, both written and spoken.
• Prior experience in customer service, preferably in the hospitality industry.
• Exceptional communication and interpersonal skills.
• Ability to multitask and prioritize effectively in a dynamic environment.
• Strong problem-solving skills with a focus on customer satisfaction.
• Knowledge of hospitality services with the ability to effectively communicate this to clients.
• Competent in using CRM systems and familiar with Microsoft Office applications.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks