Norwegian Online Store Advisor — Relocation & Training

Employers from Greece; United States; Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Relocation package (flight, transfer,

Performance bonus

Career progression

Job summary

Mercier Consultancy Group is seeking a Norwegian Speaking Online Store Advisor in Bulgaria to deliver world-class customer support across online and offline channels. You will assist customers with orders, returns, and inquiries, offering Norwegian-language recommendations and maintaining product knowledge.

The role emphasizes fast pace, CRM proficiency, and data security, with fully paid training and relocation support to Bulgaria.

Qualifications

• Native or fluent Norwegian (spoken and written).
• Valid EU passport.
• Excellent communication with a focus on retail customer service.
• Experience in retail, e-commerce, or client-facing roles is advantageous.
• Proficiency with CRM tools and standard office software.

Responsibilities

• Provide exceptional customer support via phone, email, and live chat.
• Assist customers with orders, tracking, returns, and inquiries.
• Offer personalized product recommendations in Norwegian.
• Process payments and update account details while protecting data.
• Collaborate with internal teams to resolve logistics and delivery issues.

Skills

Norwegian language

Customer service

CRM experience

Retail/e-commerce

Communication skills

Education

No specific degree required

Tools

CRM software

Office applications

Job description

Mercier Consultancy Group is seeking a Norwegian Speaking Online Store Advisor in Bulgaria to deliver world-class customer support across online and offline channels. You will assist customers with orders, returns, and inquiries, offering Norwegian-language recommendations and maintaining product knowledge.

The role emphasizes fast pace, CRM proficiency, and data security, with fully paid training and relocation support to Bulgaria.