Norwegian-Speaking Solutions Consultant — Relocate to Sofia

Employers from Greece; United States; Remote; USD 25,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Relocation package

Health insurance

Training provided

Performance bonus

Career progression

Job summary

Mercier Consultancy Group is seeking a Norwegian-speaking Solutions Consultant to join our team in Bulgaria. You will support European clients, resolve inquiries, and coordinate with cross-functional teams to deliver high-quality service.

Key requirements include native Norwegian and an EU passport. We offer a fully paid relocation package, training, competitive monthly pay, health insurance, and opportunities for career growth.

Qualifications

• Native or fluent Norwegian (spoken and written) is essential.
• Valid EU passport (mandatory).
• Strong problem-solving skills and a passion for the customer support services industry.
• Excellent communication skills and ability to thrive in a multicultural workspace.
• Previous experience in customer-facing roles is highly advantageous.
• Ability to relocate to Sofia for this Norwegian Speaking Solutions Consultant position in Bulgaria.

Responsibilities

• Act as the primary point of contact for Norwegian-speaking clients, providing expert guidance and resolution.
• Maintain high standards of service excellence in the fast-paced customer support services industry.
• Troubleshoot technical or account-related inquiries with precision and a professional tone.
• Maintain detailed documentation of interactions to ensure quality assurance and continuous improvement.
• Collaborate with internal departments to optimize service delivery workflows for Norwegian markets.
• Participate in ongoing training sessions to stay updated on product developments and service standards.
• Exceed daily performance targets to maximize your monthly performance bonus potential.

Skills

Norwegian language

Customer support

Multicultural teamwork

Job description

Mercier Consultancy Group is seeking a Norwegian-speaking Solutions Consultant to join our team in Bulgaria. You will support European clients, resolve inquiries, and coordinate with cross-functional teams to deliver high-quality service.

Key requirements include native Norwegian and an EU passport. We offer a fully paid relocation package, training, competitive monthly pay, health insurance, and opportunities for career growth.