Norwegian Speaking Online Store Advisor For TikTok - Work In Sofia, Bulgaria

Employers from Greece; United States; Híbrido; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Paid Training

Health Insurance

Relocation package (flight, transfer,

Performance bonus

Career progression

Descripción de la vacante

Mercier Consultancy Group is seeking a Norwegian Speaking Online Store Advisor in Bulgaria to deliver world-class customer support across online and offline channels. You will assist customers with orders, returns, and inquiries, offering Norwegian-language recommendations and maintaining product knowledge.

The role emphasizes fast pace, CRM proficiency, and data security, with fully paid training and relocation support to Bulgaria.

Formación

• Native or fluent Norwegian (spoken and written).
• Valid EU passport.
• Excellent communication with a focus on retail customer service.
• Experience in retail, e-commerce, or client-facing roles is advantageous.
• Proficiency with CRM tools and standard office software.

Responsabilidades

• Provide exceptional customer support via phone, email, and live chat.
• Assist customers with orders, tracking, returns, and inquiries.
• Offer personalized product recommendations in Norwegian.
• Process payments and update account details while protecting data.
• Collaborate with internal teams to resolve logistics and delivery issues.

Conocimientos

Norwegian language

Customer service

CRM experience

Retail/e-commerce

Communication skills

Educación

No specific degree required

Herramientas

CRM software

Office applications

Descripción del empleo

Norwegian Speaking Online Store Advisor

at Mercier Consultancy Group

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across the continent. We take pride in facilitating life-changing career opportunities, ensuring a seamless transition for professionals seeking high-impact roles, such as this Norwegian Speaking Online Store Advisor position in Bulgaria.

Job Overview

We are currently seeking a motivated professional for a Norwegian Speaking Online Store Advisor position in Bulgaria to provide world-class support within the retail sector. This role is perfect for those looking for rewarding jobs in Bulgaria where you can leverage your linguistic skills to enhance the shopping experience for retail customers across online and offline channels.

Key Responsibilities

• Provide exceptional customer support for an international retail brand via phone, email, and live chat.
• Assist customers with order tracking, returns, and inventory inquiries within the online store environment.
• Resolve complex consumer queries, ensuring high satisfaction levels across both online and offline retail touchpoints.
• Maintain a deep knowledge of the product catalog to offer personalized shopping recommendations to Norwegian-speaking clients.
• Process secure payments and manage account updates while strictly adhering to data protection standards.
• Collaborate with internal departments to address logistics and delivery issues efficiently.
• Contribute to the continuous improvement of retail service standards by providing feedback on customer pain points.

Requirements

• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• Strong communication skills with a focus on retail-oriented customer service.
• Previous experience in retail, e-commerce, or client-facing roles is considered a significant advantage.
• Proficiency in using digital platforms, CRM software, and standard office applications.
• The ability to thrive in a fast-paced environment, making this one of the most dynamic Norwegian-speaking jobs in Europe.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure your success in the retail industry.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria effortless.
• Attractive Monthly Performance Bonus based on your individual contribution.
• Opportunities for career growth within one of the fastest-growing companies offering jobs in Bulgaria.
• And Much More...

Life in Bulgaria

Choosing to accept a Norwegian Speaking Online Store Advisor position in Bulgaria means embracing a vibrant culture and a high standard of living. Bulgaria is known for its stunning landscapes, ranging from the breathtaking Black Sea coastline to the majestic Balkan Mountains, all complemented by a pleasant climate that makes it an ideal destination for those seeking a fresh start.

Life in Bulgaria offers an incredible balance of affordability and quality, with a thriving culinary scene and a rich historical heritage. Our candidates moving to Bulgaria frequently report a high level of satisfaction with the local community, making it one of the most sought-after locations for international talent. Join our team and experience firsthand why more professionals are choosing to pursue their careers in Bulgaria.