Northeast Sales Engineer: Cloud Video Solutions

Alarm.com; Massachusetts; Hybrid; USD 80,000 - 130,000; Full time

Benefits offered by this job

Base salary range $80k–$110k

On-target commission $12k–$20k

Total on target $80k–$130k

Stock purchase program

Flexible hybrid work schedule

Benefits from day 1 (medical/dental/ve

401k match up to $5k

Disability and life insurance

Paid leave & holidays

Educational assistance program

Equipment program

Job summary

OpenEye, a cloud-centric video management software innovator and Alarm.com subsidiary, seeks a Sales Engineer for the Northeast region. You will be the primary technical contact for product details, system design, training, and deployment evaluations.

The role blends sales and technical support, with responsibilities ranging from presentations and cost estimates to on-site installations. Responsibilities include equipment assessments, training development, cost-benefit analysis, and

Qualifications

• Bachelor’s degree or equivalent industry experience.
• Minimum 5 years engineering / Technical Support experience, preferably in a technology discipline.
• 3 years “Business to Business” support experience.
• Ability to travel 40-50% including overnight and some weekends and on short notice.
• Proficient with Microsoft Office core products and thorough understanding of networking.

Responsibilities

• Prepare and deliver general sales and project specific presentations.
• Assess equipment needs on projects and determine system requirements and recommendations.
• Develop and deliver training courses for corporate and field trainings, including online distribution.
• Provide voice of customer to product management, engineering, and development.
• Prepare cost estimates and site configurations using blueprints and customer documents.
• Drive cost-benefit analyses of equipment, supplies, or software.
• Gain customer acceptance by proposing cost reductions, revenue enhancements and improvements.
• Maintain knowledge by attending workshops and networking.
• Identify strategies to address market and technology changes; investigate issues and propose solutions.
• Work with marketing to create technical content for campaigns and website.
• Approve tradeshow equipment configuration.
• Create and maintain pre-sales engineering documentation.
• Support project installations remotely or on site.
• Provide post-visit summaries and CRM updates.
• Communicate troubleshooting discoveries to support.
• Perform all other duties as assigned.

Education

Bachelor’s degree or equivalent industry experience

Tools

Microsoft Office

Networking

Job description

OpenEye, a cloud-centric video management software innovator and Alarm.com subsidiary, seeks a Sales Engineer for the Northeast region. You will be the primary technical contact for product details, system design, training, and deployment evaluations.

The role blends sales and technical support, with responsibilities ranging from presentations and cost estimates to on-site installations. Responsibilities include equipment assessments, training development, cost-benefit analysis, and