Sales Engineer - Cloud Video Solutions (NE Region)

OpenEye; Boston (MA); On-site; USD 80,000 - 130,000; Full time

Benefits offered by this job

Stock purchase plan

Casual dress

Benefits starting day 1

401k match

Disability & life insurance

Maternity/paternity leave

Vacation days

Sick days

Holidays

Hybrid work schedule

Educational assistance

Home alarm system

Job summary

OpenEye is seeking a Sales Engineer to join our team, covering the North East region from Boston, MA. You will be the primary technical contact for product details, system design, training, and deployment evaluations with customers.

You will translate complex technical concepts into clear business benefits, deliver presentations, and collaborate with sales, engineering, and product teams to ensure successful project outcomes and satisfied customers.

Qualifications

• Bachelor’s degree or equivalent industry experience.
• 5 years engineering / technical support experience.
• 3 years Business-to-Business (B2B) support experience.
• Ability to travel 40–50%, including overnight and weekends.

Responsibilities

• Prepare and deliver general sales and project specific presentations.
• Assess equipment needs on projects and determine system requirements.
• Develop, present, and record training courses for corporate and field trainings.
• Provide voice of customer to product management, engineering, and development.
• Prepare cost estimates and site configurations using blueprints and plans.
• Drive cost-benefit analyses of equipment, supplies, or software.
• Gain customer acceptance by proposing cost reductions and revenue enhancements.
• Maintain knowledge by attending workshops and professional publications.
• Identify short and long term strategies to address market changes.
• Create technical content for advertising campaigns and the website.
• Approve tradeshow equipment configuration.
• Create and maintain pre-sales engineering documentation.
• Support project installations remotely or on site.
• Provide post-visit summary with action items to management; log CRM data.
• Communicate troubleshooting findings to support.
• Perform other duties as necessary.

Skills

Engineering / Technical Support

B2B support experience

Travel 40-50%

Microsoft Office

Networking fundamentals

Education

Bachelor’s degree or equivalent industry experience

Tools

CRM software

Networking tools knowledge

Job description

OpenEye is seeking a Sales Engineer to join our team, covering the North East region from Boston, MA. You will be the primary technical contact for product details, system design, training, and deployment evaluations with customers.

You will translate complex technical concepts into clear business benefits, deliver presentations, and collaborate with sales, engineering, and product teams to ensure successful project outcomes and satisfied customers.