Sales Engineer - Cloud Video Solutions (Hybrid, Southwest)

OpenEye; Phoenix (AZ); Hybrid; USD 80,000 - 130,000; Full time

Benefits offered by this job

Stock options

Hybrid work schedule

Health benefits starting day 1

401k with company match

Paid time off

Job summary

OpenEye, a cloud-centric video management software innovator, seeks a Sales Engineer to cover the Southwest region. You will be the primary technical contact for product details, system design, training, and deployment, bridging sales and tech support across customer projects.

You will prepare presentations, assess project requirements, and develop training content while collaborating with product and engineering teams. A strong background in engineering, B2B support, and networking is expected.

Qualifications

• Bachelor’s degree or equivalent industry experience.
• Minimum 5 years engineering / technical support experience.
• 3 years “Business to Business” support experience.
• Ability to travel 40-50% including overnight and some weekends and short notice.
• Proficient with Microsoft Office core products and understanding of networking.

Responsibilities

• Prepare and deliver sales and project presentations.
• Assess equipment needs and determine system requirements.
• Develop, present, and record training for corporate and field trainings.
• Provide voice of customer to product management and engineering.
• Prepare cost estimates and site configurations from blueprints and documents.
• Drive cost-benefit analyses to improve customer environments.
• Gain customer acceptance with cost reductions and revenue enhancements.
• Maintain knowledge through workshops and publications.
• Identify short and long-term marketplace strategies and address tech changes.
• Collaborate with marketing to create technical content for campaigns.
• Approve tradeshow equipment configurations.
• Create and maintain pre-sales engineering documentation.
• Support project installations remotely or on-site.
• Provide post-visit summaries and CRM updates.

Skills

Engineering experience

B2B support

Travel readiness

Microsoft Office & networking

Education

Bachelor’s degree or equivalent industry experience

Tools

CRM software

Networking basics

Job description

OpenEye, a cloud-centric video management software innovator, seeks a Sales Engineer to cover the Southwest region. You will be the primary technical contact for product details, system design, training, and deployment, bridging sales and tech support across customer projects.

You will prepare presentations, assess project requirements, and develop training content while collaborating with product and engineering teams. A strong background in engineering, B2B support, and networking is expected.