Northeast Ohio Regional Care Coordinator

CVS Health Corporation; Stow (OH); Remote; USD 29,000 - 56,000; Full time

Job summary

CVS Health Corporation in Ohio is seeking a Case Management Coordinator for a full-time field-based telework role, traveling within Northeast Ohio up to 50% of the time.

You will evaluate member needs, coordinate care plans, and collaborate with case managers and medical directors to improve outcomes. A Bachelor's degree in behavioral health or related field is required; flexibility to work outside standard hours and travel as needed.

Qualifications

• 2+ years of experience in behavioral health, social services, or human services.
• 2+ years of experience with MS Office Suite applications (Outlook, Word, Excel, SharePoint).
• 2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field.
• 2+ years experience in family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development.
• 2+ years experience with Ohio delivery systems, including local community networks and resources.
• Willing and able to travel within the assigned region up to 50% of the time; Some travel to the New Albany office may be required for trainings/meetings.
• Reliable transportation required
• Willing and able to work beyond core business hours of Monday-Friday, 8am-5pm, as needed.

Responsibilities

• Evaluate referred member's needs/eligibility and recommend an approach to case resolution.
• Coordinate and implement assigned care plan activities and monitor progress.
• Collaborate with case managers, supervisors, Medical Directors and other programs to overcome barriers to care.
• Identify and escalate quality of care issues and ensure member engagement and participation in decision-making.
• Maintain compliance with regulatory and accreditation guidelines.

Skills

Behavioral health experience

MS Office proficiency

Children's mental health

Case management

Ohio delivery systems

Travel willingness

Reliable transportation

Flexible hours

Education

Bachelor's degree or non-licensed master level clinician

Tools

MS Office Suite (Outlook, Word, Excel, SharePoint)

Job description

CVS Health Corporation in Ohio is seeking a Case Management Coordinator for a full-time field-based telework role, traveling within Northeast Ohio up to 50% of the time.

You will evaluate member needs, coordinate care plans, and collaborate with case managers and medical directors to improve outcomes. A Bachelor's degree in behavioral health or related field is required; flexibility to work outside standard hours and travel as needed.