Field-Based Case Manager – Health Care Coordination (OH)

CVS Health; Streetsboro (OH); Remote; USD 29,000 - 56,000; Full time

Job summary

CVS Health is seeking a Case Management Coordinator for a full-time field-based telework role in Ohio. The position requires traveling within Northeast Ohio up to 50% and supports Medicaid member coordination.

You will evaluate member needs, develop care plans, and work with care teams to improve outcomes. A Bachelor's degree and 2+ years in behavioral health are required, with strong communication and IT skills.

Qualifications

• Bachelor's degree in behavioral health, social services, or a related field.
• 2+ years of experience in behavioral health, social services, or human services.
• 2+ years experience with MS Office Suite (Outlook, Word, Excel, SharePoint).
• 2+ years experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or related public sector field.
• Willingness to travel within the assigned region up to 50% of the time; Reliable transportation.

Responsibilities

• Coordinate and monitor assigned care plans for members.
• Collaborate with case managers, supervisors, and Medical Directors to support care goals.
• Provide coaching and support to empower member decisions and engagement in care.
• Document care activities in required systems and maintain records.
• Serve as a single point of contact for members and facilitate access to services.

Skills

Behavioral health experience

Communication skills

Travel readiness

Flexible hours

Care coordination

Education

Bachelor's degree in behavioral health or related field

Non-licensed master level clinician

Tools

MS Office Suite

Job description

CVS Health is seeking a Case Management Coordinator for a full-time field-based telework role in Ohio. The position requires traveling within Northeast Ohio up to 50% and supports Medicaid member coordination.

You will evaluate member needs, develop care plans, and work with care teams to improve outcomes. A Bachelor's degree and 2+ years in behavioral health are required, with strong communication and IT skills.