Cleveland-Area Facilities Manager – Growth & Leadership

Marsden Services; Michigan; On-site; USD 75,000 - 95,000; Full time

Job summary

Marsden Services in Cleveland is seeking an Area Manager to oversee day-to-day operations across assigned accounts in the Cleveland market, ensuring contract scope, service quality, and safety standards. You will lead frontline teams, coach supervisors, build strong client relationships, identify growth opportunities, and support revenue generation while traveling frequently between accounts.

This role requires at least two years of management experience in facility services, a valid driver's

Qualifications

• Minimum of two (2) years of management experience leading frontline service employees across multiple sites; route-based work preferred.
• Experience in janitorial, facility services, or related service industry preferred.
• Valid driver’s license with proof of insurance required.
• High school diploma or GED required.

Responsibilities

• Oversee day-to-day operations across assigned accounts, ensuring cleanliness standards and contract scope are met.
• Serve as the primary client contact, maintaining relationships and proactively resolving issues.
• Lead, coach, and develop frontline associates and supervisors to drive performance and retention.
• Ensure compliance with safety standards through audits, training, and accountability.
• Manage staffing, scheduling, timekeeping, and payroll processes.
• Monitor service delivery, inspect work quality, and implement process improvements.

Skills

Leadership

Communication

Client relations

Problem solving

Safety awareness

Time management

Coaching

Education

High school diploma or GED

Job description

Marsden Services in Cleveland is seeking an Area Manager to oversee day-to-day operations across assigned accounts in the Cleveland market, ensuring contract scope, service quality, and safety standards. You will lead frontline teams, coach supervisors, build strong client relationships, identify growth opportunities, and support revenue generation while traveling frequently between accounts.

This role requires at least two years of management experience in facility services, a valid driver's