North Shore Branch AVP: Growth & Leadership

Citi; Niles (IL); On-site; USD 71,000 - 107,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) retirement plan

Life, disability insurance

Wellness programs

Paid time off

Job summary

Citi in Niles, IL is seeking a Branch Manager SAFE Act to lead a sales and service team, grow the client base, and implement business strategies in coordination with the consumer sales team.

You will recruit, coach, and evaluate staff, manage budgets, and ensure risk controls and compliance. A Bachelor's degree and 5–8 years in banking or related field are preferred.

This full-time role offers competitive benefits and opportunities for career progression within Citi.

Qualifications

• 5-8 years of relevant experience required.
• Experience in banking or financial services preferred.
• Proven experience managing teams.
• Strong written and verbal communication skills.

Responsibilities

• Administer branch sales, service, control and HR management.
• Lead staff to align priorities and maintain customer service.
• Plan and budget to meet annual branch goals.
• Lead daily huddles and communicate goals to staff.
• Monitor performance and improve customer satisfaction.
• Oversee branch controls and risk management.
• Identify training needs and develop staff via evaluations.
• Hire and onboard staff and manage disciplinary actions.
• Ensure compliance with laws and company policies.

Skills

Team management

Leadership

Written and verbal communication

Analytical skills

Education

Bachelor's Degree

Job description

Citi in Niles, IL is seeking a Branch Manager SAFE Act to lead a sales and service team, grow the client base, and implement business strategies in coordination with the consumer sales team.

You will recruit, coach, and evaluate staff, manage budgets, and ensure risk controls and compliance. A Bachelor's degree and 5–8 years in banking or related field are preferred.

This full-time role offers competitive benefits and opportunities for career progression within Citi.