AVP, Branch Banking – Chicago Growth Leader

Citigroup Inc.; Chicago (IL); On-site; USD 71,000 - 107,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Life, accident & disability insurance

Wellness programs

Paid time off

Job summary

Citigroup Inc. in Chicago, Illinois seeks a Branch Manager SAFE Act to lead a sales and service team, grow the branch's client base and coordinate with the consumer sales team.

You will manage staff priorities, budgeting, risk controls, and performance reviews, conduct daily huddles, recruit talent, and ensure compliance with laws and internal policies.

This role requires strong communication, team leadership, and a proven ability to drive results.

Qualifications

• 5+ years of relevant experience in banking or financial services.
• Proven ability to manage teams and lead a group.
• Strong written and verbal communication skills.
• Demonstrated analytical skills and attention to detail.

Responsibilities

• Administer branch sales, service, and HR management.
• Lead staff to align with work priorities and high customer service levels.
• Plan and budget to meet annual branch goals.
• Conduct daily huddles and communicate goals and strategies.
• Monitor performance and implement action plans to boost customer satisfaction.
• Oversee controls and compliance to manage risk and audits.
• Identify training needs and manage performance evaluations and hiring.

Skills

People management

Communication skills

Analytical skills

Banking experience

Education

Bachelor's degree or equivalent

Job description

Citigroup Inc. in Chicago, Illinois seeks a Branch Manager SAFE Act to lead a sales and service team, grow the branch's client base and coordinate with the consumer sales team.

You will manage staff priorities, budgeting, risk controls, and performance reviews, conduct daily huddles, recruit talent, and ensure compliance with laws and internal policies.

This role requires strong communication, team leadership, and a proven ability to drive results.