North America Implementation Lead

UPS Supply Chain Solutions, Inc.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. is seeking an Implementation Manager to lead project implementations across North America, coordinating with business and IT teams to meet requirements and ensure delivery on scope, schedule, and budget.

The role requires supervising a team of supervisors, strong communication, risk management, and willingness to travel. Work hours are Monday–Friday, with occasional travel on short notice.

Qualifications

• Experience in project implementation within technical or business environments.
• Proven ability to manage risk, resources, and issues.
• Demonstrated ability to lead teams in a project setting.
• Excellent communication and collaboration with stakeholders.
• Willingness to travel across North America on short notice.

Responsibilities

• Lead the overall implementation process, including project planning, communications, and resource coordination.
• Manage and resolve project-related issues to ensure timely progress and successful completion.
• Define business requirements with key stakeholders and secure necessary approvals.
• Act as the primary contact throughout the project lifecycle and ensure effective updates.
• Develop deployment strategies and rollout plans for smooth implementation.
• Oversee post-implementation audits to verify project success and adherence to criteria.
• Supervise a team of supervisors and coordinate resources to align with goals.
• Travel across North America on short notice as required for project needs.

Skills

Project management

Risk management

Team leadership

Communication

Stakeholder collaboration

Travel flexibility

Job description

UPS Supply Chain Solutions, Inc. is seeking an Implementation Manager to lead project implementations across North America, coordinating with business and IT teams to meet requirements and ensure delivery on scope, schedule, and budget.

The role requires supervising a team of supervisors, strong communication, risk management, and willingness to travel. Work hours are Monday–Friday, with occasional travel on short notice.