Nordics Technical Account Manager — AI Platform

Camunda; United States; Remote; USD 150,000 - 242,000; Full time

Benefits offered by this job

Remote work

Global team

Annual Kickoff and team events

Professional growth budget

Job summary

Camunda is seeking a Technical Account Manager to partner with enterprise customers, guiding adoption of our platform and delivering measurable business value. You’ll be a trusted technical advisor, navigating challenges, and aligning technical outcomes with strategic goals.

This remote, global role involves hands-on guidance, health checks, on-site visits up to 50% during busy periods, and collaboration with Success, Consulting, Product, Engineering, Sales, and Pre-Sales to accelerate customer

Qualifications

• 3+ years of experience as a Technical Account Manager or in a directly comparable enterprise software role.
• Hands-on with a high-level programming language (e.g., Java, C#, Python) and enterprise software frameworks.
• Solid understanding of modern solution architectures and DevOps topics (especially Kubernetes).

Responsibilities

• Serve as the primary technical contact and trusted advisor for designated enterprise customers, guiding them through all stages of their adoption journey.
• Design and execute tailored technical adoption plans to maximize business outcomes.
• Provide hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders from onboarding to operations.
• Identify and mitigate execution risks through platform health checks and escalation management.
• Collaborate with Customer Success, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive outcomes at scale.
• Spend on-site time with accounts up to 50% during busy periods to deepen partnerships.

Skills

Java

Python

C#

Kubernetes

Enterprise software

Customer-facing

Cloud

Job description

Camunda is seeking a Technical Account Manager to partner with enterprise customers, guiding adoption of our platform and delivering measurable business value. You’ll be a trusted technical advisor, navigating challenges, and aligning technical outcomes with strategic goals.

This remote, global role involves hands-on guidance, health checks, on-site visits up to 50% during busy periods, and collaboration with Success, Consulting, Product, Engineering, Sales, and Pre-Sales to accelerate customer