Nordic Center Instructor/Attendant - Full-Time

Alterra Mountain Company; Solitude (UT); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Free Solitude season pass for you and/

Discounts on solitude lift tickets

Discounts on food, rentals, retail, & 

Lessons

Résumé du poste

Alterra Mountain Company is seeking a Nordic Center Instructor/Attendant at Solitude Mountain Resort. The role involves leading group and private cross country ski lessons, guiding snowshoe tours, and assisting guests with rentals and Nordic shop sales.

Flexibility for weekends and holidays during winter is required, with duties including customer service, transactions, and safety. Snow conditions and resort operations knowledge are a plus.

Qualifications

• Must provide an exceptional guest experience.
• Ability to maintain accurate transactions and operate register.
• Comfort working in winter conditions outdoors.
• Knowledge of Nordic skiing techniques (classic & skate) preferred.

Responsabilités

• Conduct group and private cross country ski lessons for all ages.
• Guide snowshoe tours and provide resort information to guests.
• Assist guests with rental gear and retail sales in Nordic shop.
• Maintain trails, rental areas, and Nordic center cleanliness.
• Follow opening/closing procedures and safety standards.

Connaissances

Customer service

Basic math

Winter outdoor work

Ski/snowshoe knowledge

Retail/rental operations

Outils

Ski waxing

Ski rental tech

Description du poste

SeasonalJOB TITLE: Nordic Center Instructor/AttendantDIVISION: Nordic CenterREPORTS TO: Nordic Center ManagerLOCATION: Nordic CenterCLASSIFICATION: Full-Time/ Seasonal/ HourlyPURPOSE OF POSITION:The Nordic Center Instructor/Attendant is responsible for instructing group and private lessons for various age and ability levels, guiding snowshoe tours, providing information to guests, and directing them to appropriate base areas, as well as assisting guests with rental equipment. This position must have excellent customer service skills, basic math skills, and be willing to work weekends and holidays during the winter season as well as occasional eveningsSPECIFIC JOB REQUIREMENTS:Provide an exceptional guest experienceMust be able to maintain accurate transactionsAbility to work outside in all winter conditionsStrong understanding of ski resort operationsSupport and follow Solitude Mountain Resort policies and procedures.Able to hike, snowshoe,Knowledge of Nordic Ski techniques (classic and skate ski) is requiredWax and ski technicianSki and snowshoe rental techKnowledge of snowshoe and Nordic TrailsHas experience of/or ability to learn to sell products in Nordic Retail ShopHas experience of/or ability to learn to distribute Nordic ski and snowshoe rental equipmentJOB DUTIES AND RESPONSIBILITIES:Answer questions about the resort, terrain, snow, and grooming conditionsAnswer incoming phone callsShoveling and snow removalConduct group and private cross country ski lessons that help guests of all ages and ability levelsMaintain a clean and organized work environment (vacuum, shovel, toilet, etc.)Maintenance of Snowshoe and Nordic trails - flagging, shoveling, marking hazardous conditionsMaintaining fencing around the Nordic center building,Provide a friendly professional demeanor, acknowledge guests with a smileHost guided and informative snowshoe toursCorrectly follow all opening and closing proceduresMaintain accurate transactionsQuickly notify manager of any shortage in retail/rental merchandise, register funds or unsafe situationsSell tickets at correct rate in a courteous and friendly mannerBe conscious of safety at all times while completing job duties and responsibilitiesEQUAL OPPORTUNITY EMPLOYMENTSolitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at [e-mail] .Perks of Working Here:Work & Play in the Mountains:Embrace the stunning Wasatch Mountains.Connect with fellow mountain enthusiasts.Benefits:Access to select Alterra Mountain Company Destinations.Free Solitude season pass for you and eligible dependents.Discounts on solitude lift tickets for friends and family.Discounts on food, rentals, retail, and lessons.Other Perks:Comprehensive medical, dental, vision, and life insurance for eligible employeesPro deals with outdoor brands.Generous 401(k) plan with company match.Free counseling service through Employee Assistance Program.