Nordic Center Attendant

Alterra Mountain Company; Solitude (UT); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free Solitude season pass

Discounts on lift tickets

Employee wellness program

401(k) plan with match

Employee assistance program

Job summary

Solitude Mountain Resort is seeking a Nordic Center Attendant to guide snowshoe tours, assist guests with rentals, and provide information about trails and conditions in the Nordic Center.

The role requires friendly customer service, basic math, and flexibility to work weekends, holidays, and some evenings during the winter season. Training on Nordic trails and shop operations will be provided.

Qualifications

• Excellent guest service skills and friendly attitude.
• Basic math and cash handling accuracy.
• Willingness to work weekends/holidays during winter season.
• Ability to work outdoors in winter conditions.

Responsibilities

• Answer questions about the resort, terrain, snow, and grooming.
• Handle phone inquiries and maintain a professional demeanor.
• Shovel and clear snow as needed; keep workspace clean and organized.
• Maintain snowshoe and Nordic trails; flag hazards and mark conditions.
• Assist guests with rental equipment and retail products in Nordic Shop.
• Sell tickets and process transactions accurately while following opening/closing procedures.
• Ensure safety and notify supervisor of shortages or unsafe situations.

Skills

Customer Service

Cash Handling

Outdoor Winter Work

Point of Sale

Tools

Nordic Ski Techniques

Ski Waxing

Ski Rental Tech

Job description

SeasonalJOB TITLE: Nordic Center AttendantDIVISION: Nordic CenterREPORTS TO: Nordic Center Manager / Nordic Center LeadLOCATION: Nordic CenterCLASSIFICATION: Full-Time/ Part-Time/ Seasonal/ HourlyPURPOSE OF POSITION:The Nordic Center Attendant is responsible for guiding snowshoe tours, providing information to guests, and directing them to appropriate base areas, as well as assisting guests with rental equipment. This position must have excellent customer service skills, basic math skills, and be willing to work weekends and holidays during the winter season as well as occasional evenings.SPECIFIC JOB REQUIREMENTS:Provide an exceptional guest experienceMust be able to maintain accurate transactionsAbility to work outside in all winter conditionsStrong understanding of ski resort operationsSupport and follow Solitude Mountain Resort policies and procedures.Able to hike, snowshoe,Knowledge of Nordic Ski techniques welcomeWax and ski technicianSki and snowshoe rental techKnowledge of snowshoe and Nordic TrailsHas experience of/or ability to learn to sell products in Nordic Retail ShopHas experience of/or ability to learn to distribute Nordic ski and snowshoe rental equipmentJOB DUTIES AND RESPONSIBILITIES:Answer questions about the resort, terrain, snow, and grooming conditionsAnswer incoming phone callsShoveling and snow removalMaintain a clean and organized work environment (vacuum, shovel, toilet, etc.)Maintenance of Snowshoe and Nordic trails - flagging, shoveling, marking hazardous conditionsMaintaining fencing around the Nordic center building,Provide a friendly professional demeanor, acknowledge guests with a smileHost guided and informative snowshoe toursCorrectly follow all opening and closing proceduresMaintain accurate transactionsQuickly notify manager of any shortage in retail/rental merchandise, register funds or unsafe situationsSell tickets at correct rate in a courteous and friendly mannerBe conscious of safety at all times while completing job duties and responsibilitiesEQUAL OPPORTUNITY EMPLOYMENTSolitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at [e-mail] .Work & Play in the Mountains:Embrace the stunning Wasatch Mountains.Connect with fellow mountain enthusiasts.Benefits:Access to select Alterra Mountain Company Destinations.Free Solitude season pass for you and eligible dependents.Discounts on solitude lift tickets for friends and family.Discounts on food, rentals, retail, and lessons.Other Perks:Pro deals with outdoor brands.Generous 401(k) plan with company match.Free counseling service through Employee Assistance Program.Perks of Working Here:Work & Play in the Mountains:Embrace the stunning Wasatch Mountains.Connect with fellow mountain enthusiasts.Benefits:Access to select Alterra Mountain Company Destinations.Free Solitude season pass for you and eligible dependents.Discounts on solitude lift tickets for friends and family.Discounts on food, rentals, retail, and lessons.Other Perks:Comprehensive medical, dental, vision, and life insurance for eligible employeesPro deals with outdoor brands.Generous 401(k) plan with company match.Free counseling service through Employee Assistance Program.