Nordic Center Instructor/Attendant - Full-Time

Alterra Mountain Company; Solitude (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Access to Alterra Mountain CompanyDest

Free Solitude season pass for you and

Discounts on lift tickets for friends

Discounts on food, rentals, retail, &_

Comprehensive medical, dental, vision,

Pro deals with outdoor brands

Generous 401(k) plan with company

Employee Assistance Program

Job summary

Solitude Mountain Resort seeks a Seasonal Nordic Center Instructor/Attendant to lead group and private cross-country ski lessons and guide snowshoe tours. The role involves assisting guests with rental equipment, answering questions about terrain and conditions, and supporting Nordic retail activities.

Candidates should demonstrate excellent customer service, basic math skills, and be available for weekends/holidays during winter and occasional evenings.

Qualifications

• Knowledge of Nordic skiing techniques (classic and skate ski).
• Ability to provide an exceptional guest experience and handle transactions accurately.
• Willingness to work weekends/holidays during winter season and occasional evenings.

Responsibilities

• Answer questions about the resort, terrain, snow, and grooming conditions.
• Answer incoming phone calls.
• Shoveling and snow removal.
• Conduct group and private cross country ski lessons for all ages and abilities.
• Maintain a clean and organized work environment.

Skills

Nordic skiing techniques (classic/skis

Ski rental tech

Ski wax technician

Customer service

Cash handling/transactions

Tools

Waxing equipment

Retail POS systems

Job description

Seasonal JOB TITLE: Nordic Center Instructor/Attendant DIVISION: Nordic Center REPORTS TO: Nordic Center Manager LOCATION:Nordic Center CLASSIFICATION: Full-Time/Seasonal/ Hourly PURPOSE OF POSITION: The Nordic Center Instructor/Attendant is responsible for instructing group and private lessons for various age and ability levels, guiding snowshoe tours, providing information to guests, and directing them to appropriate base areas, as well as assisting guests with rental equipment. This position must have excellent customer service skills, basic math skills, and be willing to work weekends and holidays during the winter season as well as occasional evenings

Specific Job Requirements:

Provide an exceptional guest experience Must be able to maintain accurate transactions Ability to work outside in all winter conditions Strong understanding of ski resort operations Support and follow Solitude Mountain Resort policies and procedures. Able to hike, snowshoe, Knowledge of Nordic Ski techniques (classic and skate ski) is required Wax and ski technician Ski and snowshoe rental tech Knowledge of snowshoe and Nordic Trails Has experience of/or ability to learn to sell products in Nordic Retail Shop Has experience of/or ability to learn to distribute Nordic ski and snowshoe rental equipment

JOB DUTIES AND RESPONSIBILITIES:

Answer questions about the resort, terrain, snow, and grooming conditions

Answer incoming phone calls

Shoveling and snow removal

Conduct group and private cross country ski lessons that help guests of all ages and ability levels

Maintain a clean and organized work environment (vacuum, shovel, toilet, etc.)

Maintenance of Snowshoe and Nordic trails – flagging, shoveling, marking hazardous conditions

Maintaining fencing around the Nordic center building, Provide a friendly professional demeanor, acknowledge guests with a smile

Host guided and informative snowshoe tours

Correctly follow all opening and closing procedures

Maintain accurate transactions

Quickly notify manager of any shortage in retail/rental merchandise, register funds or unsafe situations

Sell tickets at correct rate in a courteous and friendly manner

Be conscious of safety at all times while completing job duties and responsibilities

EQUAL OPPORTUNITY EMPLOYMENT

Solitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at [e-mail].

Perks of Working Here:

Work & Play in the Mountains: Embrace the stunning Wasatch Mountains. Connect with fellow mountain enthusiasts.

Benefits:

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

Other Perks:

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.

Solitude Mountain Resort provides staff members with healthy and positive work experience in a setting that fosters camaraderie and a feeling of being “part of the family.” We are committed to our philosophy of the “Three Circle Model,” which promotes taking care of the guest, taking care of the company, and taking care of each other. Not only does our commitment to this philosophy keep our guests returning year after year, but our staff members as well. It is our desire that staff members enjoy their work, while also taking the time to enjoy the great activities available in our breathtaking, natural environment. We like to have fun while providing world-class guest service and memorable experiences to our guests and each other.

E-Verify Participation Right to Work