Nordic Center Attendant

Solitude Mountain Resort

Solitude (UT)

Sur place

USD 17 000 - 25 000

Plein temps

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Avantages offerts par ce poste

Access to Alterra Mountain CompanyDest
Free Solitude season pass for you and
Discounts on lift tickets
Discounts on food, rentals, retail, &_
Pro deals with outdoor brands
Generous 401(k) plan with companymatch
Employee Assistance Program

Résumé du poste

Solitude Mountain Resort is seeking a Nordic Center Attendant to guide snowshoe tours, assist guests, and handle rental equipment within the Nordic Center. The role requires strong guest service and basic math skills, with willingness to work weekends and holidays during the winter season, and occasional evenings.

Responsibilities include answering guest questions, handling transactions accurately, and supporting Nordic trails maintenance and retail operations.

Qualifications

  • Provide an exceptional guest experience
  • Maintain accurate transactions
  • Ability to work outside in all winter conditions
  • Strong understanding of ski resort operations
  • Follow Solitude Mountain Resort policies and procedures
  • Able to hike, snowshoe in winter
  • Knowledge of Nordic ski techniques welcome
  • Wax and ski technician tasks
  • Ski and snowshoe rental tech duties
  • Knowledge of Nordic & snowshoe trails
  • Sell products in Nordic Retail Shop
  • Distribute Nordic ski and snowshoe rental equipment

Responsabilités

  • Answer questions about the resort, terrain, snow, and grooming conditions
  • Answer incoming phone calls
  • Shoveling and snow removal
  • Maintain a clean and organized work environment (vacuum, shovel, toilet, etc.)
  • Maintain Snowshoe and Nordic trails - flagging and marking hazards
  • Provide a friendly professional demeanor to guests
  • Host guided snowshoe tours
  • Follow opening and closing procedures
  • Maintain accurate transactions
  • Notify management of shortages in retail/rental merchandise or unsafe situations
  • Sell tickets at correct rates in a courteous manner
  • Maintain safety while performing duties

Connaissances

Guest service
Cash handling
Outdoor work
Nordic skiing
Ski rental
Retail sales
Trail knowledge
Waxing

Description du poste

Seasonal

JOB TITLE

Nordic Center Attendant

DIVISION

Nordic Center

REPORTS TO

Nordic Center Manager / Nordic Center Lead

LOCATION

Nordic Center

CLASSIFICATION

Full-Time/ Part-Time/ Seasonal/ Hourly

PURPOSE OF POSITION

The Nordic Center Attendant is responsible for guiding snowshoe tours, providing information to guests, and directing them to appropriate base areas, as well as assisting guests with rental equipment. This position must have excellent customer service skills, basic math skills, and be willing to work weekends and holidays during the winter season as well as occasional evenings.

SPECIFIC JOB REQUIREMENTS
  • Provide an exceptional guest experience
  • Must be able to maintain accurate transactions
  • Ability to work outside in all winter conditions
  • Strong understanding of ski resort operations
  • Support and follow Solitude Mountain Resort policies and procedures.
  • Able to hike, snowshoe,
  • Knowledge of Nordic Ski techniques welcome
  • Wax and ski technician
  • Ski and snowshoe rental tech
  • Knowledge of snowshoe and Nordic Trails
  • Has experience of/or ability to learn to sell products in Nordic Retail Shop
  • Has experience of/or ability to learn to distribute Nordic ski and snowshoe rental equipment
JOB DUTIES AND RESPONSIBILITIES
  • Answer questions about the resort, terrain, snow, and grooming conditions
  • Answer incoming phone calls
  • Shoveling and snow removal
  • Maintain a clean and organized work environment (vacuum, shovel, toilet, etc.)
  • Maintenance of Snowshoe and Nordic trails - flagging, shoveling, marking hazardous conditionsMaintaining fencing around the Nordic center building,
  • Provide a friendly professional demeanor, acknowledge guests with a smile
  • Host guided and informative snowshoe tours
  • Correctly follow all opening and closing procedures
  • Maintain accurate transactions
  • Quickly notify manager of any shortage in retail/rental merchandise, register funds or unsafe situations
  • Sell tickets at correct rate in a courteous and friendly manner
  • Be conscious of safety at all times while completing job duties and responsibilities
EQUAL OPPORTUNITY EMPLOYMENT

Solitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at HR@solitudemountain.com.

Work & Play In The Mountains

Embrace the stunning Wasatch Mountains.

Connect with fellow mountain enthusiasts.

Benefits

Access to select Alterra Mountain Company Destinations.

Free Solitude season pass for you and eligible dependents.

Discounts on solitude lift tickets for friends and family.

Discounts on food, rentals, retail, and lessons.

Other Perks

Pro deals with outdoor brands.

Generous 401(k) plan with company match.

Free counseling service through Employee Assistance Program.

Perks Of Working Here
Work & Play in the Mountains
  • Embrace the stunning Wasatch Mountains.
  • Connect with fellow mountain enthusiasts.
Benefits
  • Access to select Alterra Mountain Company Destinations.
  • Free Solitude season pass for you and eligible dependents.
  • Discounts on solitude lift tickets for friends and family.
  • Discounts on food, rentals, retail, and lessons.
Other Perks
  • Comprehensive medical, dental, vision, and life insurance for eligible employees
  • Pro deals with outdoor brands.
  • Generous 401(k) plan with company match.
  • Free counseling service through Employee Assistance Program.
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