Nordic Center Instructor/Attendant - Occasional status

Alterra Mountain Company; Solitude (MD); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Free Solitude season pass

Discounts on lift tickets

Medical, dental, vision, life-ins

401(k) with company match

Employee Assistance Program

Job summary

Alterra Mountain Company is seeking a Nordic Center Instructor/Attendant at Solitude Mountain Resort. You will lead group and private cross-country lessons, guide snowshoe tours, and assist guests with rentals, while maintaining safety and a high standard of guest service.

This seasonal, weekend/holiday-focused role requires knowledge of Nordic ski techniques, ability to work outdoors in winter, and strong customer relations. Benefits include resort access and staff perks.

Qualifications

• Provide exceptional guest experience.
• Maintain accurate transactions.
• Ability to work outside in winter conditions.
• Knowledge of Nordic Trails and techniques.
• Wax and ski technician skills.
• Ski and snowshoe rental handling.
• Sell products in Nordic Retail Shop.
• Distribute Nordic ski and snowshoe rental equipment.

Responsibilities

• Answer questions about the resort, terrain, snow, and grooming conditions.
• Answer incoming phone calls.
• Shoveling and snow removal.
• Conduct group and private cross country ski lessons for all ages and abilities.
• Maintain a clean, organized work environment.
• Maintain trails and safety hazards.
• Host guided snowshoe tours.
• Follow opening/closing procedures.

Skills

Guest service

Cash handling

Outdoor/winter conditions

Nordic Ski techniques

Wax knowledge

Rental tech

Retail sales

Ski/snowshoe distribution

Hiking/snowshoeing

Job description

Occasional JOB TITLE: Nordic Center Instructor/Attendant

DIVISION: Nordic Center

REPORTS TO: Nordic Center Manager

LOCATION: Nordic Center

CLASSIFICATION: Occasional/Seasonal/Hourly

PURPOSE OF POSITION: The Nordic Center Instructor/Attendant is responsible for instructing group and private lessons for various age and ability levels, guiding snowshoe tours, providing information to guests, and directing them to appropriate base areas, as well as assisting guests with rental equipment. This position must have excellent customer service skills, basic math skills, and be willing to work weekends and holidays during the winter season as well as occasional evenings

SPECIFIC JOB REQUIREMENTS

• Provide an exceptional guest experience
• Must be able to maintain accurate transactions
• Ability to work outside in all winter conditions
• Strong understanding of ski resort operations
• Support and follow Solitude Mountain Resort policies and procedures.
• Able to hike, snowshoe,
• Knowledge of Nordic Ski techniques (classic and skate ski) is required
• Wax and ski technician
• Ski and snowshoe rental tech
• Knowledge of snowshoe and Nordic Trails
• Has experience of/or ability to learn to sell products in Nordic Retail Shop
• Has experience of/or ability to learn to distribute Nordic ski and snowshoe rental equipment

JOB DUTIES AND RESPONSIBILITIES

• Answer questions about the resort, terrain, snow, and grooming conditions
• Answer incoming phone calls
• Shoveling and snow removal
• Conduct group and private cross country ski lessons that help guests of all ages and ability levels
• Maintain a clean and organized work environment (vacuum, shovel, toilet, etc.)
• Maintenance of Snowshoe and Nordic trails – flagging, shoveling, marking hazardous conditions
• Maintaining fencing around the Nordic center building,
• Provide a friendly professional demeanor, acknowledge guests with a smile
• Host guided and informative snowshoe tours
• Correctly follow all opening and closing procedures
• Maintain accurate transactions
• Quickly notify manager of any shortage in retail/rental merchandise, register funds or unsafe situations
• Sell tickets at correct rate in a courteous and friendly manner
• Be conscious of safety at all times while completing job duties and responsibilities

EQUAL OPPORTUNITY EMPLOYMENT

Solitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at [e-mail].

PERKS OF WORKING HERE

Work & Play in the Mountains: Embrace the stunning Wasatch Mountains. Connect with fellow mountain enthusiasts.

BENEFITS

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

OTHER PERKS

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.

Solitude Mountain Resort provides staff members with healthy and positive work experience in a setting that fosters camaraderie and a feeling of being “part of the family.” We are committed to our philosophy of the “Three Circle Model,” which promotes taking care of the guest, taking care of the company, and taking care of each other. Not only does our commitment to this philosophy keep our guests returning year after year, but our staff members as well. It is our desire that staff members enjoy their work, while also taking the time to enjoy the great activities available in our breathtaking, natural environment. We like to have fun while providing world-class guest service and memorable experiences to our guests and each other.

E-VERIFY PARTICIPATION RIGHT TO WORK

E-Verify Participation Right to Work