Nonprofit Salesforce Admin: Flow Automations & Donor Data

The Phoenix Group®; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

The Phoenix Group Advisors seeks a Salesforce Administrator to manage and enhance our Salesforce platform for fundraising, donor management, and program tracking. You will configure the system, automate processes with Flows, and support data quality and reporting.

Ideal candidates have hands-on Salesforce administration experience, Flow development skills, and the ability to translate business needs into scalable solutions for a nonprofit environment.

Qualifications

• Hands-on Salesforce administration experience.
• Experience configuring objects, fields, layouts and security.
• Experience building Salesforce Flows and automations.
• Strong report and dashboard development skills.
• Familiarity with Data Loader/Data Import Wizard for data management.
• Experience with NPSP or nonprofit data models is a plus.

Responsibilities

• Manage day-to-day Salesforce administration, including users, profiles and security.
• Configure objects, fields, page layouts, and validation rules.
• Build and optimize Salesforce Flows to automate fundraising and donor workflows.
• Create and maintain reports and dashboards for fundraising and programs.
• Ensure data quality through imports, cleanup, and deduplication.
• Support and configure nonprofit data models like NPSP.
• Collaborate with stakeholders to gather requirements and implement scalable configurations.
• Provide user training and documentation to improve adoption.
• Evaluate Salesforce releases and coordinate system updates.

Skills

Salesforce administration

Salesforce Flow

Reports & dashboards

Data management

User support

Stakeholder collaboration

Education

Salesforce Certified Administrator

Tools

Data Loader

Data Import Wizard

Job description

The Phoenix Group Advisors seeks a Salesforce Administrator to manage and enhance our Salesforce platform for fundraising, donor management, and program tracking. You will configure the system, automate processes with Flows, and support data quality and reporting.

Ideal candidates have hands-on Salesforce administration experience, Flow development skills, and the ability to translate business needs into scalable solutions for a nonprofit environment.