Nonprofit Program & Donor Services Associate

Tulsa Community Foundation; Bixby (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

Tulsa Community Foundation is seeking a Program Associate to handle database administration, donor communications, and program support for grant, scholarship, and emergency relief programs. The role collaborates with staff to process applications and distributions, while ensuring sensitive donor and applicant communications are handled professionally.

The position focuses on improving workflows, maintaining donor portals, and supporting cloud-based transitions across multiple platforms.

Qualifications

• Bachelor’s Degree required, business administration, communications or related field preferred.
• Prior Experience in office management or an administrative role required.
• 3-5 years related experience with nonprofit or community organization preferred.
• Experience in application management preferred.

Responsibilities

• Evaluate and improve workflows for applications and fund distributions within Blackbaud RE NXT, NPact, and related platforms.
• Develop program management guidelines and staff training materials.
• Create dashboards to support metrics and reporting requirements.
• Manage donor portal and website integration.
• Implement and manage registration portals for events.
• Maintain Campaigns, Appeals and Membership modules in RE NXT.
• Support migration from legacy platforms to cloud-based solutions.

Skills

Microsoft Office Suite

Education

Bachelor’s Degree preferred, business administration or related field

Tools

Office administration tools

Job description

Tulsa Community Foundation is seeking a Program Associate to handle database administration, donor communications, and program support for grant, scholarship, and emergency relief programs. The role collaborates with staff to process applications and distributions, while ensuring sensitive donor and applicant communications are handled professionally.

The position focuses on improving workflows, maintaining donor portals, and supporting cloud-based transitions across multiple platforms.