Nonprofit Client Operations & Grants Specialist

HigherRing Inc.; Eugene (OR); Remote; USD 34,000 - 37,000; Full time

Job summary

HigherRing Inc. is seeking a Client Specialist - Business Operations to support a nonprofit client by keeping its daily operations running smoothly, including compliance, HR support, grants management, and administrative systems.

You will work closely with leadership and report progress to the Board of Directors. The role requires fluency in English, strong organizational and communication skills, and 3+ years in nonprofit operations.

Qualifications

• Fluency in spoken and written English (second language a plus).
• Strong communication and problem-solving ability.
• Proactive self-starter with excellent judgment.
• Highly detail-oriented with strong organization skills.
• Strong tech proficiency: multitasking across browsers, tabs, and tools.
• Hands-on experience using AI tools (such as Gemini or Claude) for drafting, research, and admin tasks.
• Able to review AI-generated work for accuracy and protect sensitive information when using AI.
• Interest in finding new ways AI can make workflows more efficient.
• 3+ years in nonprofit operations, administration, or a similar role.
• Experience with grant writing and grant reporting.
• Working knowledge of HR practices and employment law compliance.
• Familiarity with nonprofit registration, reporting, and tax-exempt requirements.
• Comfortable evaluating and improving software tools and workflows.
• Strong organization and attention to detail.
• Clear writer and communicator.
• Able to manage many tasks and deadlines independently.

Responsibilities

• Manage insurance renewals and keep related records current.
• Complete state and federal registration and reporting, including state Attorney General registration.
• File and maintain property tax exemptions.
• Review current tools (such as Zoho) and recommend improvements.
• Keep administrative systems efficient and effective.
• Support audit readiness, including a move to more secure digital recordkeeping.
• Create and maintain a master admin calendar.
• Support recruiting, onboarding, development, and terminations.
• Ensure compliance with employment laws, including required staff training.
• Maintain personnel files and support contractor oversight and records.
• Implement and maintain HR policies, programs, and practices.
• Support seasonal staffing for the organization’s field crew.
• Manage all grants and contracts.
• Research, identify, and draft grant proposals.
• Explain program impact in proposals and reports.
• Prepare progress reports for the Board and funders; submit final grant reports.
• Keep accurate records of applications and reports.
• Ensure compliance with grant guidelines.

Skills

English fluency

Strong communication

Detail-oriented

Highly organized

Proactive self-starter

Independent work

Technical proficiency

AI tools experience

Grant writing experience

Nonprofit operations experience

HR/compliance knowledge

Deadline management

Tools

AI tools (Gemini/Claude)

Zoho/Admin tools

Job description

HigherRing Inc. is seeking a Client Specialist - Business Operations to support a nonprofit client by keeping its daily operations running smoothly, including compliance, HR support, grants management, and administrative systems.

You will work closely with leadership and report progress to the Board of Directors. The role requires fluency in English, strong organizational and communication skills, and 3+ years in nonprofit operations.