Nonprofit Administrative Assistant — Salesforce & Donor Support

REBUILDING TOGETHER MINNESOTA; Saint Paul (MN); Presencial; USD 38.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

401(k)

Employee discounts

Descripción de la vacante

Rebuilding Together Minnesota seeks an Administrative Assistant to greet visitors, handle calls and emails, maintain Salesforce records, and support day-to-day office operations in St. Paul. The ideal candidate is organized, patient, and detail-oriented, with a background in social services or social work being a plus.

This full-time, on-site role requires residence in the Twin Cities metro area. Responsibilities include managing income eligibility verifications, processing donations in

Formación

• 1-3 years of administrative, office support, or customer service experience.
• Excellent written and verbal communication with a professional, warm phone presence.
• Strong attention to detail and accuracy in data entry.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Office or Google Workspace; willingness to learn Salesforce.

Responsabilidades

• Answer and route incoming phone calls professionally and compassionately.
• Respond promptly to applicant and general inquiries received by email.
• Provide basic information about programs and events, and refer people to staff.
• Manage income eligibility verification process for applicants.
• Enter paper applications into Salesforce and maintain records.
• Enter and reconcile donations in Salesforce and support donor acknowledgments.

Conocimientos

Communication skills

Data entry accuracy

Customer service

Time management

Educación

High school diploma or equivalent

Associate or bachelor's degree preferred

Herramientas

Microsoft Office

Google Workspace

Salesforce

Descripción del empleo

Rebuilding Together Minnesota seeks an Administrative Assistant to greet visitors, handle calls and emails, maintain Salesforce records, and support day-to-day office operations in St. Paul. The ideal candidate is organized, patient, and detail-oriented, with a background in social services or social work being a plus.

This full-time, on-site role requires residence in the Twin Cities metro area. Responsibilities include managing income eligibility verifications, processing donations in