Noncustodial Parent Resource Navigator

America Works Network of Companies; Milwaukee (WI); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Paid structured training

Job summary

America Works of Wisconsin, Inc. in Milwaukee County seeks a Parent Resource Navigator to link the agency with the child support system and lead services for noncustodial parents, helping them find work, access support services, and strengthen family connections.

You'll engage at community events, train staff across programs, manage a small caseload, and track outcomes for quarterly reporting. The role requires community presence, empathy, and collaboration with partners.

Qualifications

• Experience in social services, case management, or community outreach.
• Ability to build relationships across agencies and deliver training.
• Bachelor's degree in social work, human services, or a related field preferred.

Responsibilities

• Be AWWI's main contact with the county child support agency.
• Reach noncustodial parents at community events, resource fairs, and partner organizations.
• Work closely with a small caseload of parents to build on their strengths, find practical solutions, and move them into work.
• Train child support staff and AWWI staff on each other's programs.
• Track outreach and results for quarterly reporting.

Skills

Experience in social services, case mg

Education

Bachelor's degree in social work, human services, or a related field preferred

Job description

America Works of Wisconsin, Inc. in Milwaukee County seeks a Parent Resource Navigator to link the agency with the child support system and lead services for noncustodial parents, helping them find work, access support services, and strengthen family connections.

You'll engage at community events, train staff across programs, manage a small caseload, and track outcomes for quarterly reporting. The role requires community presence, empathy, and collaboration with partners.