Non-Profit Organization Coordinator

ASM Global; Fishers (IN); On-site; USD 21,000 - 30,000; Part time

Job summary

Legends Global is seeking a part-time Non-Profit Organization Coordinator to support event day operations at Fishers Event Center. The role focuses on coordinating NPO groups, ensuring smooth check-ins, and maintaining strong relationships with community partners.

You will manage staffing for events, track attendance and training, and collaborate with Operations, Finance, HR, and other departments to drive the ongoing success of the NPO program.

Qualifications

• At least 1 year of supervisory experience in a hospitality establishment.
• Must possess a valid Indiana Server Liquor License and certificate of completion of Indiana Excise training courses.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Proficiency in Microsoft Office, including strong working knowledge of Microsoft Excel and Outlook.
• Strong attention to detail with the ability to manage multiple organizations, rosters, deadlines, and event requirements simultaneously.

Responsibilities

• Serve as the secondary point of contact for participating NPOs, building strong relationships with group leaders and maintaining consistent communication regarding events, requirements, and program updates.
• Coordinate NPO staffing for events, including staffing commitments, group assignments, volunteer rosters, call times, and event-day check-in.
• Maintain accurate and organized records of NPO participation, attendance, training requirements, staffing assignments, and other required documentation.
• Proactively identify staffing shortages and work with existing and prospective NPO partners to ensure event staffing needs are met.
• Recruit, onboard, and develop new NPO partnerships to support the continued growth and success of the program.
• Manage event-day NPO check-in and assist with resolving call-outs, late arrivals, roster discrepancies, and other staffing challenges.
• Communicate and reinforce company, venue, food safety, alcohol service, cash-handling, uniform, training, and operational expectations with participating organizations.
• Partner with Operations, Finance, Human Resources, and other departments to support the overall success and continuous improvement of the NPO program.
• Perform additional staffing, administrative, and event-related duties as assigned.

Skills

Organizational skills

Interpersonal skills

Written communication

Verbal communication

Customer service

Relationship building

Attention to detail

Problem-solving

Staffing coordination

Education

Indiana Server Liquor License

Indiana Excise training

Tools

Microsoft Excel

Microsoft Outlook

Job description

POSITION: Non-Profit Coordinator DEPARTMENT: Food & Beverage REPORTS TO: Food and Beverage Manager/Assistant Food and Beverage Manage FLSA STATUS: Hourly, Non Exempt

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

Fishers Event Center has an excellent and immediate opening for a part-time Non-Profit Organization Coordinator. The Non-Profit Organization Coordinator supports event day operations by preparing, documenting, and guiding NPO groups.

Essential Duties and Responsibilities

• Serve as the secondary point of contact for participating NPOs, building strong relationships with group leaders and maintaining consistent communication regarding events, requirements, and program updates.
• Coordinate NPO staffing for events, including staffing commitments, group assignments, volunteer rosters, call times, and event-day check-in.
• Maintain accurate and organized records of NPO participation, attendance, training requirements, staffing assignments, and other required documentation.
• Proactively identify staffing shortages and work with existing and prospective NPO partners to ensure event staffing needs are met.
• Recruit, onboard, and develop new NPO partnerships to support the continued growth and success of the program.
• Manage event-day NPO check-in and assist with resolving call-outs, late arrivals, roster discrepancies, and other staffing challenges.
• Communicate and reinforce company, venue, food safety, alcohol service, cash-handling, uniform, training, and operational expectations with participating organizations.
• Partner with Operations, Finance, Human Resources, and other departments to support the overall success and continuous improvement of the NPO program.
• Perform additional staffing, administrative, and event-related duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

• At least 1 year of supervisory experience in a hospitality establishment
• Must possess a valid Indiana Server Liquor License and certificate of completion of Indiana Excise training courses

Skills and Abilities

• Excellent organizational, interpersonal, written, and verbal communication skills.
• Strong relationship-building and customer service skills with the ability to work effectively with community organizations, volunteers, and internal leadership.
• Previous experience in staffing, scheduling, volunteer coordination, hospitality, event operations, community outreach, or a related field preferred.
• Proficiency in Microsoft Office, including strong working knowledge of Microsoft Excel and Outlook.
• Strong attention to detail with the ability to manage multiple organizations, rosters, deadlines, and event requirements simultaneously.
• Strong problem-solving skills and the ability to adapt quickly in a fast-paced event environment.
• Ability to accurately maintain and reconcile staffing, attendance, invoicing, and payment records.
• Must be proactive, dependable, professional, and self-motivated.
• Must be available to work event days, including days, evenings, weekends, holidays, and extended hours as required.

WORKING CONDITIONS

Location: Fishers Event Center

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires substantial daily activity including standing for 8+ hours, walking 30,000+ steps, and manual dexterity to operate office equipment such as a computer is required.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.