Catering Coordinator

Legends; Toledo (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

The Legends Toledo Complex delivers premium catering for internal and ticketed events. The Catering Coordinator plans, details, and executes catering requests, creates BEOs and event orders, and supports the Premium Manager.

You will work with the culinary team and scheduling staff to ensure smooth events and exceptional guest service. Ideal candidates have 1–2 years in hospitality coordination, strong Excel/Office skills, and the ability to manage a fast-paced environment including nights and

Qualifications

• High School Diploma or equivalent with hospitality, admin support, or customer service experience.
• Experience using Outlook, Excel, Word and PowerPoint preferred.
• Excellent written and verbal communication and ability to multi-task.

Responsibilities

• Plan, detail and execute catering requests for internal and special events.
• Communicate with Premium clients via email and phone to fulfill requests.
• Create event orders, floor plans and event logistics reports.
• Coordinate with culinary team to select menus and track costs.
• Assist with scheduling and acting as manager on duty during events.
• Provide documentation for post-event invoicing and staff instructions.

Skills

Customer Service

Communication

Multitasking

Organization

Office Proficiency

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Infor

TapIn2

Job description

At Legends Global, we are the premier hospitality partner to the world’s greatest live events, venues, and brands. Through our fully integrated service model, we deliver exceptional experiences across every touchpoint — from hospitality and venue management to partnerships, merchandise, and live event operations. With a network of more than 450 venues worldwide, hosting over 20,000 events and entertaining 165 million guests annually, our success is powered by ambitious thinking, collaboration, and bold execution. We are committed to creating an inclusive environment where team members can grow, contribute, and thrive. Winning is an everyday mindset at Legends. Join our team and be part of creating unforgettable experiences.

THE ROLE

The Toledo Complex includes both the Huntington Center and the Glass City Center. This position provides operational support across both venues. The Catering Coordinator will be responsible to support the overall day to day operations for the special events and catering department. In addition, this plan and execute events as assigned and will assist and support the Director of Catering. The Catering Coordinator will work closely with the department Director and Managers to gain experience of completing tasks associated with specials events catering and event planning. The Coordinator will have working knowledge of special events planning, creating BEO’s, and venue on premise catering.

Essential Duties and Responsibilities

• Plan, detail and execute catering requests for internal events and special events as assigned.
• Communicate with the Premium clients via email and phone to fulfill customer requests and answer questions.
• Create event orders, floor plans and event logistics reports.
• Work in conjunction with the culinary team to select menu options for assigned events and track internal costs.
• Create event orders for ticketed events.
• Assist the Premium Manager with the planning and executing of catering orders for internal clients.
• Assist with part-time premium level staff scheduling.
• Act as a ‘manager on duty’ during ticketed and catered events.
• Create event sheets with relevant information for staff instruction.
• Provide appropriate documentation to the accounting department to generate post event invoices.
• Plan and execute special events with range of experience as assigned.
• Support the catering operations for all ticketed events and special events as assigned.
• Attend various staff and stadium production meetings.
• Support the overall day to day operations for the catering department front of house.
• Monitor venue calendar for catering requests.
• Assist in overall special events preparation as needed.
• Assist with on site event management for front and back of house.
• Develop knowledge of conflict resolution as it relates to special events planning and execution.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Prior experience in creating BEO’s. Must be proficient in Microsoft Excel, Word, Outlook and Power Point Microsoft Office document formatting. Knowledge of catering event order system; proficient in Infor and TapIn2 is a plus Detailed oriented and organized Excellent Customer Service and ability to multi task Ability to work in fast pace environment. Creative and ability to think outside the box. Minimum 1 years in hospitality coordinator role Working knowledge of culinary/food & beverage Detail oriented and experience in creating BEO’s Strong written and verbal communication skills. Interest and understanding of the special events and or hospitality industry. Computer Skills: Microsoft Office to include document formatting. Ability to work in fast pace environment..

Education and/or Experience

High School Diploma or Equivalent Minimum 1 - 2 years previous experience working in hospitality, administrative support, or customer service. Experience using Outlook, Excel, Word and PowerPoint.

Skills and Abilities

Work independently, exercise judgement and initiative. Work in a fast-paced environment. Remain flexible and adjust to situations as they occur. Work effectively under pressure and/or stringent schedule and produce accurate results. Ability to prioritize tasks and to handle multiple tasks at a time. Good communication, problem solving and organizational skills. Excellent customer service and public relations skills. Ability to work event hours including nights and weekends. Computer Skills Operate a personal computer using Outlook, Windows, Word, Excel, and other standard office equipment. Ability to understand and operate the property’s work order system to submit and complete work orders. Ability to use all office equipment, computer, calculator, fax machines, copy machines

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Must perform strenuous physical duties at times, including lifting, carrying, moving, and climbing. Must be able to lift 50lbs. Must be able to stand and work on your feet for 8-10 hours a day. Must be able to stretch and reach. Pushing, pulling or carrying catering equipment as necessary.

Note

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.