Non-Clinical Team Leader: Frontline Impact & Growth

Brightli; Indianapolis (IN); Presencial; USD 65.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Employee benefits package

Top-notch training

Career mobility

Welcoming, warm, supportive

Descripción de la vacante

Brightli in Indianapolis seeks a Team Leader, Non-Clinical, to lead and develop a dedicated team, ensure high quality client experience, and drive organizational goals through mentoring, training, and compliance with program standards.

The role emphasizes staff supervision, crisis intervention as needed, partnership building, and managing documentation and program requirements to maintain service excellence.

Formación

• Bachelor’s degree in psychology, sociology, social work, or related field.

Responsabilidades

• Ensure staff understand and perform at a level consistent with the expectations of their positions.
• Monitor, observe, and evaluate the skills and abilities of staff to provide quality client care.
• Develop and maintain internal and external partnerships that serve the best interest of clients and organization.
• Financial planning and management.
• Human resource planning and management.
• Create a positive environment that promotes open communication and building upon the strengths of staff.
• Become involved in direct crisis intervention during regular business hours as needed.
• Regularly review and monitor written documentation, providing corrective feedback as needed, to assure compliance with documentation requirements.
• Oversight of the program requirements.

Conocimientos

Leadership

Staff development

Communication

Crisis intervention

Educación

Bachelor’s degree in psychology, sociology, social work, or related field

Descripción del empleo

Brightli in Indianapolis seeks a Team Leader, Non-Clinical, to lead and develop a dedicated team, ensure high quality client experience, and drive organizational goals through mentoring, training, and compliance with program standards.

The role emphasizes staff supervision, crisis intervention as needed, partnership building, and managing documentation and program requirements to maintain service excellence.