NOC Technician – Overnight Data Center Ops

Experis (Austria); Louisville (KY); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) with match

Weekly pay

Health Savings Account

Job summary

ManpowerGroup is seeking a NOC Technician to support day-to-day IT operations in Louisville, KY. The role focuses on ensuring infrastructure reliability, security, and performance, with the ability to clearly communicate technical information to both technical and nontechnical partners.

The candidate will install, configure, and troubleshoot server hardware and software, monitor system performance, and contribute to process improvements within a structured environment.

Qualifications

• Bachelor's Degree or 3 years of network operations experience.
• Broad IT experience, preferably in a large corporate environment.
• Ability to communicate highly technical information clearly to both technical and nontechnical personnel.
• Experience working within established policies and procedures, with the ability to support escalated or more complex work.

Responsibilities

• Install, configure, and troubleshoot server and non-desktop computer hardware, software, systems, and other resources in a data center, infrastructure, or centralized network environment.
• Follow prescribed guidelines and procedures while using independent judgment to analyze variable factors and resolve basic technical issues.
• Maintain access control, data integrity, and file system security across the computer/data center and infrastructure environment.
• Monitor, track, and record system performance and utilization metrics to support operational visibility and reliability.
• Recommend process improvements, hardware and software solutions, and participate in infrastructure or information technology projects as needed.

Skills

Troubleshooting

IT operations

Communication

Education

Bachelor's degree or equivalent experience

Job description

ManpowerGroup is seeking a NOC Technician to support day-to-day IT operations in Louisville, KY. The role focuses on ensuring infrastructure reliability, security, and performance, with the ability to clearly communicate technical information to both technical and nontechnical partners.

The candidate will install, configure, and troubleshoot server hardware and software, monitor system performance, and contribute to process improvements within a structured environment.