NOC Technician (College Grads Apply - Will Train)

TECHEAD; Virginia Beach (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

An innovative firm is seeking an entry-level NOC Technician to join their team in Virginia Beach. This on-site role is perfect for candidates new to IT who possess a strong service mindset. Responsibilities include assisting with network cable installations, providing Tier 2 Helpdesk support, and managing Windows systems. The company values growth and success for its associates, fostering a supportive environment for learning and development. If you're passionate about technology and eager to start your IT career, this opportunity is designed for you.

Qualifications

• Familiarity with computers and basic networking.
• Excellent communication and service-oriented mindset.

Responsibilities

• Perform cable runs and assist with network installations.
• Provide Tier 2 Helpdesk support to internal users.

Skills

Customer Service Skills

Communication Skills

Willingness to Learn

Basic Networking Knowledge

Education

Entry-level IT Experience

Tools

Windows

Microsoft 365

Job description

Direct message the job poster from TECHEAD

TECHEAD has over thirty-five years of experience in talent and accomplishments. To learn more, visit TECHEAD.com or Glassdoor.

12 Month Contract (may extend or convert for the right candidate)

On-site position

Local candidates only!

No C2C!

TECHEAD is seeking an entry-level NOC Technician (or Network Technician). This role suits candidates new to IT but with a strong service mindset.

Key Responsibilities:

• Perform cable runs and assist with network cable installations.
• Support basic network switch configuration and troubleshooting.
• Provide Tier 2 Helpdesk support to internal users.
• Monitor and report on system performance and issues.
• Assist with Windows system management and Microsoft 365 administration (preferred but not required).
• Follow established IT processes and procedures.
• Maintain a professional, service-oriented approach in all interactions.

Qualifications:

• Power-user familiarity with computers.
• Scripting or automation exposure is a plus.
• Understanding of Windows and Microsoft 365 environments is beneficial.
• Excellent communication and interpersonal skills.
• Experience in non-IT roles with a customer service focus.
• Willingness to learn and grow in IT.
• Reliable and able to work full-time onsite.

Our mission is to support our on-site associates' success by placing them in environments where they can grow. We value strong relationships with clients and employees, which is central to our success. We are committed to equal employment opportunities for all, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or other protected categories, in accordance with applicable laws.

For more info, visit www.techead.com.

No third-party applications accepted.

Additional Details

• Seniority level: Associate
• Employment type: Contract
• Job function: Information Technology
• Industry: Broadcast Media Production and Distribution