NOC Technical Manager: Enterprise Network Modernization

Computer World Services Corp. (CWS); Ashburn (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Computer World Services Corp. (CWS) seeks a Technical Manager to provide technical oversight for the CBP Network Operations Center (NOC) contract. The role oversees network infrastructure operations, modernization, and performance improvements across the CBP enterprise.

The Technical Manager leads Tier 2 teams, drives architecture enhancements, reviews logs, and ensures timely software updates and patch management while advising the Program Manager.

Qualifications

• Bachelor’s degree in Information Technology or Engineering.
• 6+ years in senior-level network engineering or architecture.
• CCNP or equivalent certification.
• Proven leadership and troubleshooting expertise.

Responsibilities

• Lead Tier 2 technical teams supporting enterprise network infrastructure.
• Manage performance optimization, tool integration, and architecture enhancement.
• Oversee software updates, patch management, and release documentation.
• Serve as the primary technical advisor to the Program Manager.
• Review system logs, analyze trends, and recommend technical solutions.

Skills

Leadership

Troubleshooting

Program management

Education

Bachelor’s degree in Information Technology or Engineering

6+ years in senior-level network engineering or architecture

CCNP or equivalent certification

CCIE and ITIL v3 certifications

Job description

Computer World Services Corp. (CWS) seeks a Technical Manager to provide technical oversight for the CBP Network Operations Center (NOC) contract. The role oversees network infrastructure operations, modernization, and performance improvements across the CBP enterprise.

The Technical Manager leads Tier 2 teams, drives architecture enhancements, reviews logs, and ensures timely software updates and patch management while advising the Program Manager.