NOC Systems Administrator — 24/7 Production Support

ASM Research, An Accenture Federal Services Company; Boise (ID); On-site; USD 65,000 - 90,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company in Boise, Idaho, seeks a NOC Network Administrator (Mid) to maintain servers, core services, and supporting tools in a 24/7 mission-critical environment. You will monitor performance, troubleshoot complex issues, and implement patching, backups, and recovery procedures.

The role requires 4–7 years of experience, strong Windows and Linux skills, and the ability to obtain a SECRET clearance.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent relevant experience.
• 4–7 years of experience in system administration or NOC operations in production environments.
• Strong proficiency with Windows and Linux operating systems, including configuration, performance tuning, and troubleshooting.
• Experience with virtualization technologies, system monitoring tools, and backup and recovery solutions.
• Demonstrated ability to diagnose and resolve complex infrastructure issues and to work effectively under pressure in a 24x7 operational setting.
• Strong communication and documentation skills for interacting with technical and non-technical stakeholders and recording configurations, changes, and incidents accurately.
• Ability to obtain and maintain a SECRET security clearance, with U.S. citizenship required.
• Candidates must be willing to work swing (2P-10:30P ET) or night (10P-6:30A) shifts. Schedule will be either Tues-Sat or Sun-Thurs for 24/7 coverage.

Responsibilities

• Administer Windows and Linux servers in production for NOC operations.
• Monitor system performance and resource utilization, interpret alerts, and address capacity, availability, and stability issues.
• Implement and maintain patching, backup, and recovery strategies and validate restores.
• Troubleshoot complex issues across OS, virtualization, storage, and core services; coordinate with network and security teams.
• Manage user accounts, permissions, and access controls per security policies.
• Operate and maintain NOC tool infrastructure (monitoring, logging, ticketing) and ensure they are updated and integrated.
• Document system architectures, configuration baselines, changes, and incident resolutions for repeatable operations.
• Provide tier 2/3 guidance to junior administrators and NOC staff.

Skills

Windows Server

Linux Server

Troubleshooting

Documentation

Communication

Security clearance

Education

Bachelor’s degree or equivalent experience

Tools

Virtualization technologies

System monitoring tools

Backup and recovery solutions

Job description

ASM Research, An Accenture Federal Services Company in Boise, Idaho, seeks a NOC Network Administrator (Mid) to maintain servers, core services, and supporting tools in a 24/7 mission-critical environment. You will monitor performance, troubleshoot complex issues, and implement patching, backups, and recovery procedures.

The role requires 4–7 years of experience, strong Windows and Linux skills, and the ability to obtain a SECRET clearance.