Junior NOC Network Admin - Monitoring & Ops

ASM Research, An Accenture Federal Services Company; Jackson (MS); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a Junior NOC Network Administrator to support day‑to‑day operations in a federal IT environment. The role emphasizes monitoring servers and core services, basic troubleshooting, and routine maintenance under guidance from senior admins.

Work involves following standard operating procedures for patching, backups, and access management, plus documenting configurations and incidents to aid audits and continuous improvement.

Qualifications

• Bachelor’s degree holder or equivalent experience in computer science or IT.
• 0-3 years in junior system administration or NOC support roles.
• Foundational understanding of system administration concepts, including Windows/Linux health checks.
• Experience with monitoring tools, ticketing systems, backups, and virtualization basics.
• Strong problem‑solving and communication skills under pressure.

Responsibilities

• Monitor servers, OS, and core services using monitoring and ticketing tools; review alerts and update tickets.
• Execute standard operating procedures for patching, configurations, restarts, backups, and permissions.
• Assist with troubleshooting common issues and escalate when needed.
• Maintain documentation of inventories, baselines, changes, and incidents for auditability.
• Participate in incident response, backups, and security monitoring activities.
• Collaborate with network and security teams to gather diagnostics and validate restorations.
• Support adherence to incident, change, and configuration management processes.

Skills

Analytical skills

Problem-solving

Communication

Monitoring fundamentals

First‑line remediation

Education

Bachelor’s degree in Computer Science / IT / related field

Tools

Monitoring tools

Ticketing systems

Backup solutions

Virtualization concepts

Job description

ASM Research, An Accenture Federal Services Company, is seeking a Junior NOC Network Administrator to support day‑to‑day operations in a federal IT environment. The role emphasizes monitoring servers and core services, basic troubleshooting, and routine maintenance under guidance from senior admins.

Work involves following standard operating procedures for patching, backups, and access management, plus documenting configurations and incidents to aid audits and continuous improvement.