Communications Tech 2

Schurz Communications, Inc.; Kentucky; On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Family Medical, Dental and Vision options

Company funded HSA

401(k) with generous company match

Paid Time Off

Company Paid Short Term and Long Term Disability

Job summary

NKTelco is seeking a Communications Technician 2 in New Knoxville, OH, to install and maintain broadband services while providing excellent customer service.

The role offers competitive pay, training opportunities, and benefits including health insurance and a 401(k) plan. Ideal candidates should have a High School Diploma or GED with relevant technical experience.

Qualifications

• 1-2 years of CATV, fiber installation, or other relevant technical/electronic experience.
• Valid Driver’s License and clean driving record.
• Ability to splice and repair fiber including fusion splicing.

Responsibilities

• Install, disconnect, connect, upgrade, and repair customer services.
• Educate customers on services and propose upgrades.
• Assist with new construction projects including fiber placement.

Skills

Communication and customer service skills

Installation and troubleshooting knowledge

Ability to work independently

Strong computer skills (Word and Excel)

Education

High School Diploma or GED

Tools

Power tools

Test equipment

Job description

NKTelco - New Knoxville, 301 W South St, New Knoxville, OH 45871, USA

Are you open to working in the fast paced, evolving world of telecommunications with a passion for technology and delivering excellence? The Communications Technician 2 position in New Knoxville, OH offers competitive pay, with additional compensation for on call work, and raises for tier progressions every six months. The company provides you with a vehicle, tools, and personal protective equipment. If you are looking for a place to learn new skills and grow with a team that values your talents every day, then NK Telco is the place for you!

Title: Communications Tech 2

Job Type: Full-time

Rate: $21.00 - $24.00 per hour plus on call and overtime pay if applicable

Reporting to: Lead Tech

Primary Responsibilities Include

• Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot, and repair customer services for residential and commercial locations.
• Install fiber drops, interior fiber wiring, ONTs, customer fiber equipment, and complete end-to-end fiber service installations.
• Perform fiber splicing for new construction, maintenance, restoration, and customer activation, including both aerial and underground applications.
• Maintain broadband and fiber systems by testing to locate trouble, opening cable to replace or repair defective sections, and sealing/closing cable.
• Splice cable to protector devices, fiber terminals, distribution frames, and splice drop cable to feeder/distribution systems.
• Educate customers on services being provided, proper equipment use, and propose/sell additional solutions and upgrades.
• Maintain an appropriate and professional image of the company through appearance, demeanor, driving habits, and customer interactions.
• Assist with new construction projects including fiber placement, terminal installation, and cutover activities.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GED
• A valid Driver’s License and clean driving record is required
• 1–2 years of CATV, fiber installation, or other relevant technical/electronic experience.
• Able to install, troubleshoot, and repair customer products/services using knowledge of plant distribution, fiber systems, and customer equipment.
• Ability to install and run fiber drops, interior fiber pathways, and terminate customer fiber services.
• Able to locate and mark underground services utilizing test equipment, prints, and database mapping software.
• Splice and repair fiber, including fusion splicing, ribbon splicing, and prepping fiber terminals for activation.
• Knowledge and experience working with electronics, DC power, and fiber optic equipment.
• Able to properly operate small hand tools, power tools, and test equipment.
• Able to work independently and plan tasks to complete projects efficiently.
• Strong computer skills in Word and Excel.
• Able to accurately measure distances using tapes or other measuring devices.
• Able to differentiate between different sizes and colors of wires/cables.
• Ability to work in tight spaces including attics, crawl spaces, cabinets, utility closets, and telco rooms.
• Knowledge of and ability to comply with all OSHA, FCC, NEC, and local ordinances.

Working Conditions

• Lift and carry up to 75 pounds.
• Walk over all types of terrain in all kinds of weather while carrying tools, equipment, and ladders.
• Kneeling, crouching, crawling, twisting, pulling, bending, pushing, and reaching above head.
• Work indoors in poorly ventilated areas such as attics during extreme heat.
• Exposure to dust, dirt, noise, and insects.
• On-call rotation every 3 weeks.
• Work schedules may adjust based on business needs.

Benefits

• Family Medical (3 plans to choose from), Dental and Vision
• Company funded HSA
• Company Paid Short Term Disability; Company Paid Long Term Disability with Voluntary option; Company Paid Parental Leave; Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off; Paid Holidays

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.