Wireless/Phone Technician

Schurz Communications; New Knoxville (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Family Medical (3 plans to choose from

Dental and Vision

401(k) with generous company match

Paid Time Off

Paid Holidays

Job summary

NK Telco in New Knoxville, OH is seeking a Field Services Tech 1 (wireless hybrid) to install, configure, and repair customer devices and wireless networks at residential and commercial locations. You will educate customers and upsell services while maintaining a professional company image.

The role requires a valid driver’s license, 1–2 years of relevant experience, and ability to work independently with tools and test equipment. On-call rotation every 3 weeks is part of the schedule.

Qualifications

• 1-2 years of wireless, phone, or other relevant technical/electronic experience.
• A valid Driver's License and clean driving record is required.
• Able to install, troubleshoot, and repair customer products/services using knowledge of wireless networks, phone systems, and customer equipment.

Responsibilities

• Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot and repair customer provided services at residential and commercial locations.
• Maintain wireless and phone systems by testing to locate trouble, diagnosing signal and equipment issues, and replacing or reconfiguring defective devices and components.
• Install and maintain wireless communication networks, antennas, and radio frequency equipment.
• Installs, activates, and configures wireless devices and phone equipment, including SIM provisioning and network/service activation.
• Educate customers in the services being provided and the proper use of equipment, propose solutions, and describes advantages of and sells additional services.

Skills

1-2 years wireless experience

Driver's license

Strong computer skills

Customer service

Plan tasks effectively

Education

High School Diploma or GED

Tools

Test equipment

Hand tools

Power tools

Job description

Are you open to working in the fast paced, evolving world of telecommunications with a passion for technology and delivering excellence? The Field Services Tech 1 - Wireless/Phone Technician position in New Knoxville, OH offers competitive pay, with additional compensation for on call work. The company provides you with a vehicle, tools, and personal protective equipment. If you are looking for a place to learn new skills and grow with a team that values your talents every day, then NK Telco is the place for you!

Title: Field Services Tech 1 (wireless hybrid)

Location: Office located in New Knoxville, OH

Rate: $22.00/hour

Full-Time/Part Time: Full-Time

Primary Responsibilities Include

• Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot and repair customer provided services at residential and commercial locations.
• Maintain wireless and phone systems by testing to locate trouble, diagnosing signal and equipment issues, and replacing or reconfiguring defective devices and components.
• Install and maintain wireless communication networks, antennas, and radio frequency euipment
• Installs, activates, and configures wireless devices and phone equipment, including SIM provisioning and network/service activation.
• Educate customers in the services being provided and the proper use of equipment, propose solutions, and describes advantages of and sells additional services.
• Maintain an appropriate and professional image of the company through appearance, demeanor, driving habits, and interactions with customers.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GED
• A valid Driver's License and clean driving record is required
• 1-2 years of wireless, phone, or other relevant technical/electronic experience.
• Able to install, troubleshoot, and repair customer products/services using knowledge of wireless networks, phone systems, and customer equipment.
• Ability to install and activate wireless devices, configure phone systems,
• Program, activate, and troubleshoot wireless equipment and phone terminals, including device pairing and network activation.
• Knowledge and experience working with electronics, DC power, and wireless/RF and telephony equipment.
• Able to properly operate small hand tools, power tools, and test equipment.
• Able to work independently and plan tasks to complete projects efficiently.
• Strong computer skills in Word and Excel.
• Able to accurately measure distances using tapes or other measuring devices.
• Able to differentiate between different sizes and colors of wires/cables.
• Ability to work in tight spaces including attics, crawl spaces, cabinets, utility closets, and telco rooms.
• Knowledge of and ability to comply with all OSHA, FCC, NEC, and local ordinances.

Working Conditions

• Lift and carry up to 75 pounds.
• Kneeling, crouching, crawling, twisting, pulling, bending, pushing, and reaching above head.
• Work indoors in poorly ventilated areas such as attics during extreme heat.
• Exposure to dust, dirt, noise, and insects.
• On-call rotation every 3 weeks.
• willing to climb poles, ladders, or silos
• Work schedules may adjust based on business needs.

Benefits

• Family Medical (3 plans to choose from), Dental and Vision
• Company funded HSA
• Company Paid Short Term Disability
• Company Paid Long Term Disability with Voluntary option
• Company Paid Parental Leave
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Volunteer Paid Time Off
• Paid Holidays

When you join NK Telco...

You’ll be joining an award-winning company and team. We also believe in giving back to the community and we want our employees to have the opportunity to do so. We provide an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. For more information, go to www.schurzchoice.com.

Schurz Communications And Its Subsidiaries' Strategic Objectives

• We will attract, invest in, communicate with, and retain top talent.
• We will innovate, partner, experiment and create a better future together.
• We strive to continuously improve operating performance to ensure sustained growth.
• We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.