Deployment Project Coordinator

RCN Technologies; Knoxville (TN); On-site; USD 62,000 - 90,000; Full time

Benefits offered by this job

Health insurance (70+% employer paid)

Vision insurance (100% employer paid)

Dental insurance (50% employer paid)

Paid paternity leave

Paid maternity leave

Discounted YMCA membership

Company-provided workstation

Casual dress code

Work-Life Integration

Company lunches and team-building

Job summary

RCN Technologies is seeking a Deployment Project Coordinator in Knoxville to own strategic deployments from deal close to customer sign-off. You will be the single point of contact across sales, procurement, NOC, and field teams, coordinating multi-site POTS replacement deployments.

You will hand off closed deals, forecast deployments, and manage hardware orders to align with install schedules while ensuring sites are provisioned to spec. This role offers growth into a Deployment PM position.

Qualifications

• 2+ years coordinating projects, installs, or field work in telecom, low voltage, IT services, or construction.
• Strong, professional communicator who can own a customer relationship and keep many contacts informed at once.
• Organized and detail oriented; able to run several multi-site projects in parallel without losing track of any.

Responsibilities

• Serve as the primary point of contact for customer stakeholders and site contacts throughout deployment: run kickoffs, scope of work documentation, schedule installs, answer questions, and communicate status.
• Take handoff of closed deals from the sales team and own them through delivery.
• Meet with sales weekly to understand the upcoming pipeline and build strategic jobs into the deployment forecast, including planned field hours.
• Coordinate hardware orders with procurement and finance so equipment is ordered, staged, and shipped to match the install schedule.
• Work with the NOC and provisioning team to confirm each site is provisioned and configured to spec before the install window.
• Schedule and direct third party field vendors or internal technicians, track completion, and close out project documentation.
• Track deployment status, flag risks early, and report progress to the Director of Operations.

Skills

Communication

Project coordination

Multi-site management

Organizational skills

Customer relationship management

Tools

Microsoft 365

CRM systems

Ticketing systems

Job description

Knoxville, United States | Posted on 08/26/2026

At RCN Technologies, we don’t just keep businesses connected—we power the future of 5G & LTE solutions with speed, innovation, and extreme ownership. As a fast-growing, Inc. 5000 company and a KnoxNews Top Workplace, we’re known for big opportunities, rapid career growth, and a culture where high performers thrive.

We move fast, expect excellence, and win together—because teamwork fuels innovation. At RCN, you’ll find a place to grow, a team that’s got your back, and a mission that matters.

If you’re driven, resourceful, and ready to take ownership of real impact, let’s build something great—together.

Job Description

About the role

RCNTechnologies delivers POTS replacement, managed connectivity, and cellularnetworking to government agencies, schools, utilities, and commercialcustomers. The Deployment Project Coordinator owns our strategic deploymentsfrom the moment a deal closes until the customer signs off on the install. Youare the customer's single point of contact and the person who keeps sales,procurement, the NOC, and field teams moving on the same schedule. Most of yourprojects will be multi site POTS replacement deployments.

What you willdo

• Serve as the primary point of contact for customerstakeholders and site contacts throughout deployment: run kickoffs, reviewscope of work and documentation, schedule installs, answer questions, andcommunicate status before the customer has to ask.
• Take handoff of closed deals from the sales team andown them through delivery.
• Meet with sales weekly to understand the upcomingpipeline and build strategic jobs into the deployment forecast, includingplanned field hours.
• Coordinate hardware orders with procurement and financeso equipment is ordered, staged, and shipped to match the install schedule.
• Work with the NOC and provisioning team to confirm eachsite is provisioned and configured to spec before the install window.
• Schedule and direct third party field vendors orinternal technicians, track completion, and close out project documentation.
• Track deployment status, flag risks early, and reportprogress to the Director of Operations.

Requirements

What we arelooking for

• 2 or more years coordinating projects, installs, orfield work, ideally in telecom, low voltage, IT services, or construction.
• Strong, professional communicator who is comfortableowning a customer relationship and keeping many contacts informed at once.
• Organized and detail oriented; able to run severalmulti site projects in parallel without losing track of any of them.
• Comfortable working across sales, procurement, network,and field teams and holding others to a schedule.
• Proficient with Microsoft 365; experience with a CRM,ticketing, or project tracking system is a plus.
• Familiarity with POTS lines, cellular routers, ortelecom provisioning is a plus, not a requirement. We will teach thetechnology; we need you to bring the coordination and customer skills.

Why RCN

You will own agrowing part of the business, work directly with the Director of Operations,and have a clear path to a Deployment Project Manager role as you take onlarger deployments.

The rare opportunity to change and disrupt an industry by helping us show our partners and customers why they canExpect Morefrom a technology provider!

• Health insurance (70+% employer paid)
  
• Vision insurance (100% employer paid)
  
• Dental insurance (50% employer paid)
  
• 2 weeks days Paid Paternity Leave and 4 weeks paid Maternity Leave
  
• Discounted corporate membership at East Tennessee area YMCA locations
  
• Company-provided workstation
  
• A friendly and casual work environment with a relaxed, smart-casual dress code
  
• Monday through Friday business hours – Work-Life Integration!
  
• Company-sponsored lunches and monthly team-building activities (Headquarters)
  
• Quarterly company sponsored events
  
• Free coffee bar and snacks (Headquarters)
  
• Brand new, purpose-built 21st-century office in a 20th-century historic building in downtown Knoxville
  
• Exposure to emerging technology and products
  
• Hands-on, in-person, and self-guided continuing education opportunities to employees seeking to grow and learn
  
• Access to award-winning online courses to enhance abilities and develop new skills to apply to a successful career in creative, management, and digital disciplines
  

Knoxville, Tennessee is an incredible city on the Tennessee River and at the foothills of the Great Smoky Mountains. We have the culture and many of the perks of southern larger cities without most of the drawbacks of large metro areas.

We’ve been called "Scruffy City" and "Marble City" and are home to over 20 craft breweries and the 1982 World's Fair. We have a local Ale Trail and countless nearby hiking trails and lakes in the National Park and surrounding counties less than an hour from downtown. We also sport an area five minutes from the city center dubbed the "Urban Wilderness" with many outdoor activities including miles of hiking, biking, a public quarry, river access, and much more.

We have an excellent local public school system and many quality private schools in the city. Our cost of living is significantly lower than the national average, with low property taxes and no state income tax. Knoxville offers numerous cultural events, family-friendly experiences, and is a wonderful place to live.