NOC Network Administrator — 24/7 Production Ops

ASM Research, An Accenture Federal Services Company; Providence (RI); On-site; USD 65,000 - 90,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a NOC Network Administrator, Mid, to maintain and administer servers, core services, and supporting tools within a network operations center for mission‑critical services in a federal IT environment.

The role oversees monitoring, troubleshooting, patching, backups, and documentation to ensure secure, auditable, and recoverable NOC systems. 24/7 coverage with swing/night shifts is required.

Qualifications

• Bachelor’s degree or equivalent experience in computer science or IT.
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Responsibilities

• Administer Windows and Linux servers in production environments, including installation, configuration, performance tuning, and ongoing maintenance in support of NOC operations.
• Monitor and analyze system performance and resource utilization, interpret alerts from monitoring platforms, and address capacity, availability, and stability issues.
• Implement and maintain patching, backup, and recovery strategies for critical NOC systems, regularly validating restore procedures and documenting results.
• Troubleshoot complex system problems involving operating systems, virtualization, storage, and core services, coordinating with network and security teams when issues span multiple layers.
• Manage user accounts, permissions, and access controls across server and application platforms in alignment with security policies and audit requirements.
• Operate and maintain NOC tool infrastructure—monitoring suites, logging platforms, and ticketing systems—ensuring these tools remain available, updated, and properly integrated.
• Document system architectures, configuration baselines, changes, and incident resolutions to enable repeatable operations and effective knowledge transfer.
• Provide tier 2/3 support and guidance to junior administrators and NOC staff on system administration practices and tool usage.

Skills

Windows & Linux proficiency

Virtualization

Monitoring tools

Backup & recovery

Communication & documentation

SECRET clearance eligibility

Education

Bachelor’s in CS/IT or related field

Tools

SIEM

Network monitoring

Alerting platforms

Ticketing systems

Monitoring suites

Logging platforms

Job description

ASM Research, An Accenture Federal Services Company, is seeking a NOC Network Administrator, Mid, to maintain and administer servers, core services, and supporting tools within a network operations center for mission‑critical services in a federal IT environment.

The role oversees monitoring, troubleshooting, patching, backups, and documentation to ensure secure, auditable, and recoverable NOC systems. 24/7 coverage with swing/night shifts is required.