Junior NOC Network & Systems Administrator

ASM Research, An Accenture Federal Services Company; Bismarck (ND); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a NOC Network Administrator, Junior to support day‑to‑day operations in a federal IT environment. You will monitor servers, perform basic troubleshooting, and assist with routine maintenance under guidance from senior staff.

The role emphasizes patching, backups, user management, and accurate documentation to support audits and continuous improvement. Strong communication and problem‑solving skills are essential.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience.

Responsibilities

• Monitor servers, operating systems, and core services using monitoring and ticketing tools, reviewing alerts, opening and updating tickets, and prioritizing actions based on business impact.
• Execute standard operating procedures for routine system administration tasks, including patching, basic configuration changes, service restarts, backup verification, and user and group management.
• Assist with troubleshooting common system issues such as resource exhaustion, service failures, login problems, and connectivity issues, escalating incidents that exceed runbook guidance.
• Maintain accurate system documentation, including inventories, configuration baselines, change records, and incident logs to support compliance and repeatable operations.
• Participate in coordinated incident response, backup and recovery activities, and security‑related monitoring tasks that intersect with system administration.
• Collaborate with network and security teams to gather diagnostic information, implement corrective actions, and validate restoration of affected services.
• Support adherence to incident, change, and configuration management processes, ensuring that activities are properly recorded and approved.

Skills

NOC support

System administration basics

Windows/Linux admin

Monitoring tools

Ticketing systems

Documentation & communication

Education

Bachelor’s degree in CS/IT or related field

Equivalent relevant experience

Tools

Ticketing systems

Backup solutions

Virtualization concepts

Job description

ASM Research, An Accenture Federal Services Company, is seeking a NOC Network Administrator, Junior to support day‑to‑day operations in a federal IT environment. You will monitor servers, perform basic troubleshooting, and assist with routine maintenance under guidance from senior staff.

The role emphasizes patching, backups, user management, and accurate documentation to support audits and continuous improvement. Strong communication and problem‑solving skills are essential.