Junior NOC Network Administrator: Monitor & Restore

ASM Research, An Accenture Federal Services Company; Providence (RI); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a Junior NOC Network Administrator to support day-to-day operation of systems and core services within a network operations center. You will monitor servers, perform basic troubleshooting, and execute routine maintenance under guidance.

In a fast-paced federal IT environment, you will follow standard procedures for patching, backups, and access management, while documenting configurations and incidents to support audits and smooth

Qualifications

• Bachelor's degree in CS, IT, or related field, or equivalent experience.
• 0–3 years in junior system administration or NOC roles.
• Foundational knowledge of Windows and Linux server administration.
• Experience with monitoring tools, ticketing systems, and backups.
• Strong analytical, problem-solving, and communication skills.
• US citizens with current SECRET clearance (active within last 24 months).
• Security+ or DoD 8180 IAT-II certification.

Responsibilities

• Monitor servers, operating systems, and core services using monitoring and ticketing tools, reviewing alerts, opening and updating tickets, and prioritizing actions based on business impact.
• Execute standard operating procedures for routine system administration tasks, including patching, basic configuration changes, service restarts, backup verification, and user and group management.
• Assist with troubleshooting common system issues such as resource exhaustion, service failures, login problems, and connectivity issues, escalating incidents that exceed runbook guidance.
• Maintain accurate system documentation, including inventories, configuration baselines, change records, and incident logs to support compliance and repeatable operations.
• Participate in coordinated incident response, backup and recovery activities, and security‑related monitoring tasks that intersect with system administration.
• Collaborate with network and security teams to gather diagnostic information, implement corrective actions, and validate restoration of affected services.
• Support adherence to incident, change, and configuration management processes, ensuring that activities are properly recorded and approved.

Skills

Analytical thinking

Problem-solving

Communication

Education

Bachelor's degree in CS/IT or related field

Tools

Ticketing systems

Monitoring tools

Backup solutions

Virtualization concepts

Job description

ASM Research, An Accenture Federal Services Company, is seeking a Junior NOC Network Administrator to support day-to-day operation of systems and core services within a network operations center. You will monitor servers, perform basic troubleshooting, and execute routine maintenance under guidance.

In a fast-paced federal IT environment, you will follow standard procedures for patching, backups, and access management, while documenting configurations and incidents to support audits and smooth