NOC Monitoring Center Analyst - DoD Clearance, Onsite 3-11

Global Enterprise Services, Llc; Fort Meade (MD); On-site; USD 85,000 - 100,000; Full time

Job summary

Global Enterprise Services, Llc seeks a DisANet Systems Monitoring Center Administrator (DSMC) to provide on-site monitoring and operational awareness for the DISA network at Fort Meade, MD. This full-time role includes a 3:00 PM–11:00 PM shift with occasional weekend support.

Responsibilities include monitoring enterprise infrastructure with SolarWinds, ScienceLogic, and Aternity; generating incident tickets in ServiceNow; developing Power BI dashboards; and delivering status updates to

Qualifications

• Bachelor’s degree and 4+ years of relevant experience.
• Experience supporting enterprise IT operations or a Network Operations Center (NOC).
• Experience using enterprise monitoring platforms such as SolarWinds, ScienceLogic, or Aternity.
• Experience analyzing infrastructure, network, service, or end-user performance using monitoring data.
• Experience creating and tracking incidents in ServiceNow ITSM or similar platform.
• Experience developing operational reports, dashboards, and status updates.
• Proficiency with Power BI and other reporting tools.
• Strong writing skills and ability to clearly document outages and timelines.
• Ability to work onsite 3:00 PM–11:00 PM and obtain DoD IAT Level II.

Responsibilities

• Provide continuous monitoring and operational awareness of enterprise network infrastructure and services.
• Monitor alerts and performance indicators to identify outages or degradation.
• Analyze monitoring alerts and escalate to Tier 3 engineering as needed.
• Create incident tickets and ensure timely escalation.
• Track outages and maintain accurate status and timelines.
• Develop and distribute daily/weekly/monthly operational reports and status updates.
• Maintain documentation in the Master Station Log and other records.
• Develop and maintain Power BI dashboards to communicate health and trends.

Skills

Operational monitoring

Incident management

Technical writing

Leadership communication

On-site coordination

Education

Bachelor’s degree

Tools

SolarWinds

ScienceLogic

Aternity

ServiceNow

Power BI

Job description

Global Enterprise Services, Llc seeks a DisANet Systems Monitoring Center Administrator (DSMC) to provide on-site monitoring and operational awareness for the DISA network at Fort Meade, MD. This full-time role includes a 3:00 PM–11:00 PM shift with occasional weekend support.

Responsibilities include monitoring enterprise infrastructure with SolarWinds, ScienceLogic, and Aternity; generating incident tickets in ServiceNow; developing Power BI dashboards; and delivering status updates to