NIH / Badging Admin

Xpect Solutions; Bethesda (MD); On-site; USD 66,125,000 - 71,635,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plan

Retirement Savings Plan with company ‑

Life Insurance

AD&D Insurance

Short Term and Long Term Disability

3 weeks of annual PTO

11 days of Holiday PTO

Performance Awards

Referral Bonus Plan (up to $5,000)

Education Reimbursement/Training (up 2

Job summary

XPECT Solutions, LLC is actively seeking a Badging Technician to support the NIH in Bethesda, MD. The role focuses on identity verification, badge issuance, and managing access within NIH facilities.

You will interact with clients, schedule appointments, and handle badge lifecycle tasks in secure government systems. The position requires working scheduled shifts Monday through Friday, a background check, and a Tier 5 investigation.

Qualifications

• Background check and Tier 5 investigation required.
• Must be able to work Monday–Friday shifts (7:30am-4:30pm or 8:00am-5:00pm).
• Proficient with MS Office programs (Excel, Word, Access, PowerPoint).

Responsibilities

• Verify identity and proofing with government photo IDs.
• Fingerprint clients for background checks.
• Issue NIH health and safety badges (PIV and Legacy) and capture photos for Legacy badges.
• Manage and operate badge-related databases (PACSIS, BITS, EWS, NED, CIS).
• Greet, assist and respond to client inquiries by phone or email about issuance.
• Schedule appointments in BITS and deactivate badges as needed.
• Assist with PIN resets and badge certificate updates.
• Coordinate badge activation on NIH campus with security teams.

Skills

MS Office

MS Word

MS Excel

MS Access

MS PowerPoint

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Company Overview: XPECT Solutions, LLChas built a strong reputation by supporting our clients in meeting their strategic goals and mission objectives. We provide high quality resources for a wide range of IT and security solutions at best-value pricing. Our success is built on a solid foundation of well-vetted, highly technical personnel, a disciplined project management approach, and an overarching commitment to customer service. We develop, test, deploy, and supportexceptional solutions that enhance system functionality, while maximizing reliability and availability, and ensure the tightest security.

Job Overview: XPECT Solutions islooking for a Badging Technician to join our team in supporting our Federal Government Client, The National Institute of Health, in Bethesda, MD. This position will be responsible for supporting the Physical Security and Access to the NIH facilities, by confirming Identity of incoming personnel, patients, andguest. Confirming and assigning the appropriate physical access badges for the facility.

** Compensation for this position is $23/hr plus benefits**

Core Responsibilities:

• Responsible for checking identity and proofing process with valid government photo IDs
• Fingerprints clients for government background check
• Issue two types of government ID’s: Health and Human Services PIV government ID badge (smart chip badge) and Legacy badge (standard NIH badge)
• Take photographs for Legacy badges (ex. Extended visitors, Tenants, Guest, Patients, Patient Visitors, Retirees, Volunteers, Service Providers, Construction Workers, etc.)
• Work with customized databases: Continuum, Card Issuance Station (CIS), NIH Enterprise Director (NED), Enrollment Work Station (EWS), Physical Access Control System Information System (PACSIS), and Background Investigation Tracking System (BITS)
• Greet and assist clients, answers phone calls, and emails clients regarding Issuance process
• Responsible for scheduling appointments for clients in BITS and destroying deactivated badges
• Responsible for resetting ID PINs
• Responsible for updating expired certificates on smart chip badges
• Responsible for activating physical access on NIH campus
• Responsible with communicating to The Department of Personnel Security and Access Control (DPSAC), NIH NED Team, and HHS Deloitte team on issues regarding status of clients badge
• Works with the NIH Police department regarding patient badging/extended visitors

Requirements:

• Candidates must be able to work scheduled shifts (Monday-Friday 7:30am-4:30am/8:00am-5:00pm)
• Candidates must be able to complete a background check and complete a Tier 5 investigation.
• Minimum of a High School Diploma or GED required
• Proficient in MS Office Programs (Excel, Word, Access, and PowerPoint)

Benefits:

Xpect Solutions, LLC is a one-of-a-kind employer with a talented team that is cleared at various levels and is certified in dozens of industry-recognized certifications. Our talented staff are the key to our success. They bring the knowledge, experience and technical skills to deliver the best solutions to our customers.

We support our team by providing open communication, win-win partnerships with clients and vendors, a team-oriented culture that supports a focus on professional development and growth for a long-lasting and happy career.

We offer a benefits package that is designed to keep our most important assets – our employees – healthy, happy, energized and moving forward. Our philosophy is simple – empower our employees with the benefits, resources and the financial incentives they need to be successful.

Benefits and Perks:

• Medical, Dental, and Vision plan.
• Retirement Savings Plan (with company match)
• Life Insurance
• AD&D Insurance
• Short Term and Long Term Disability Insurance
• 3 weeks of annual PTO
• 11 days of Holiday PTO
• Performance Awards
• Referral Bonus Plan (of up to $5,000)
• Education Reimbursement/Training (of up to $2,500/year)